First of all, you need to know that THIS IS A MESSAGE OF RETALIATION FROM YUMARILIS BECAUSE SHE GOT CAUGHT CHEATING, STEALING AND LYING.
Yumarilis did book my house for 4 guests. This is the only time she is telling the truth in this review. We sent her twice the house rules in which it is clearly stated that only registered guests can stay on the premises before her arrival. We even asked her before checking in if she had read the house rules and never replied. She was also trying to avoid meeting us (which is something we like to do to make people feel very welcome and at home.)
On the 2nd day, I REALIZED THERE WAS A MINIMUM OF 12 PEOPLE STAYING IN THE HOUSE! THERE EVEN WAS A TENT SET UP IN THE BACKYARD!
They also had brought extra mattresses, tons of luggage etc. That is probably why she felt the house was tiny...This was not a last minute thing, THIS WAS DEFINITELY PLANNED AHEAD OF TIME. I immediately contacted her and she denied having extra guests several times until she realized I knew she wasn't telling the truth.SNEAKING IN EXTRA GUESTS IS THEFT! I then told her all those other people she had never mentioned before could stay as long as they paid the extra fee that is clearly stated in my listing (this charge per extra guest helps us keep our rates low for the first 4 guests) . She did not want to do that and decided to leave. SHE WAS NEVER FORCED TO LEAVE.
WE ALWAYS GET A 5 STAR RATING FOR CLEANLINESS. FEEL FREE TO CHECK MY 200+ REVIEWS THAT HAVE GIVEN ME THE SUPERHOST STATUS FOR ALMOST 3 YEARS IN A ROW NOW.
I never asked her to make the beds, just to leave the sheets as they were so the guests don't have much to do and the cleaning lady has a much easier job at figuring out if anything is missing and see if any sheets need some pre staining.
She is, again, lying when she's implying I didn't give her security deposit back: everyone knows the host has no control over this, Airbnb does...
Sneaking in extra people, setting up a tent in the yard without telling us, parking cars in the front yard, the deceit, the lying : Yumarilis clearly doesn't care about any rules, values and trust.
She and her "team" should not be allowed to use Airbnb anymore or anything that requires trust! This is obviously not their first time pulling this kind of stunt!