I'm sorry that you didn't enjoy our house. Most people absolutely love it and in fact most come back time and time again. We are indeed in the process of a refurbishment programme however, because the house has been so busy, we only get a few days a month in order to carry out the work. My cleaner had told me that the smell of paint was already fading when she cleaned the day you arrived. She also said that under the sink was both salt and rinse for the dishwasher. I am sorry for the inconvenience. As I mentioned, the cleaner found the place unusually dirty and messy on the day that you left meaning she had to spend an extra few hours cleaning and has had to put the towels and sheets through the machine on a very hot wash a few times but she has reported that the stains have not completely disappeared. There are many unique aspects about The Watermill which most properties in the surrounding area cannot boast, especially the view down the river and the amazing birdlife. The Watermill sits in An Area of Outstanding and Natural Beauty hence the price bracket. Once again, I am sorry that you were not completely satisfied, we rarely have people say negative things and we will take all your comments on board.