A home from home, up in the trees, professionally cleaned, centrally located for Southampton's universities, port, Westquay and more. Double bedroom (bed replaced October 2017), sofa bed, garage parking, complimentary soaps/shampoo.
Доплата за каждого последующего гостя 781 р / ночь после 2 гостей
Плата за уборку 2109 р
Залог за сохранность имущества 7810 р
Скидка за неделю: 10%
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В целях безопасности никогда не переводите деньги и не общайтесь за пределами сайта или приложения Airbnb.Подробнее
1 сдвоенная кровать
Зоны общего пользования
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 11:00
Самостоятельное прибытие (lockbox)
Детектор угарного газа
2 ночи — минимальная продолжительность бронирования
Messaged Luke about 3 times and no response to either message. Wifi not working, bed was uncomfortable. Dishes in the cupboards were unclean. No checkout instructions provided.
Ответ от Luke:
I am particularly grateful for the feedback about the bed, as no one has ever mentioned it before - as a result of this a new bed has been ordered, which will be in place in October 2017. Rather confusingly however, Rahul, your overall review is somewhat at odds with the private message you sent me saying "everything is amazing, loving your place". My cleaner always does a fantastic job (see reviews below) but if there were problems on this occasion I'm very sorry. I appreciated you telling me about the problem that had occurred with the wifi, but I admit I had gathered from the message you didn't require an immediate reply, since it was "not a massive issue, just letting you know". I'm not sure where you were expecting to find check out instructions, but these have always been provided on the listing, located in the section entitled "before you check out" - it is to be found below "before you check in" and "during your stay".
I booked Lukes place for my parents, who were visiting us in UK. The first impression was very good. The apartment has a good location, it has a garage, the palce was clean. Unfortunately, there was a problem with wifi. If I tried to contact Luke, but there was no response until …
Ответ от Luke:
Thank you, Madleen, for booking my place! I'm sorry we had trouble staying in touch during your parents' short stay but thank you so much for letting me know about the wifi as it enabled me to take the necessary steps to put this right. I must confess I'm not exactly sure what you mean about the television and cables, as it was working before your parents' arrival and has worked ever since. I'm also a little unsure why there was confusion about the location of fresh towels, since all this information is in the House Manual which was emailed to you by Airbnb at the time of your booking. As you know, the apartment is first and foremost my home so the kitchen is fully equipped with everything I need day-to-day. I agree that it is undoubtedly more than most people would need for a short break but, as you can see below, many guests appreciate having access to similar kitchen facilities to those they enjoy in their own homes. Thanks for your feedback!
I grew up in the Southampton area and loved it enough to come back after going away to uni. After 24 years as my base, I reckon I know the place fairly well! I'm now a full-time student again, working towards a PhD in Education. I also work part-time as a self employed privat…
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