Please do not smoke inside the apartment.
Please remember to turn off all electrical devices when going out.
Please have loud parties in other venues, as neighbours may object to parties and loud music.
Please lock the front door when going out. Parkwood is a very safe neighbourhood but you might like to keep your passport in the safe in room 2, along with other valuables, just in case.
Please return keys before you leave.
If you have any problems please let us know. We take all complaints or problems seriously and will deal with them discreetly and quickly.
On a lighter note, we are sure your stay here will be very pleasant. Though we do not envisage any problems, please do not hesitate to contact us if they occur. Additionally, should you need advice or help in any matter, we are always happy to help.
Allen and Ying
Если вы отменяете бронирование за 7 дней до поездки или раньше, то мы вернем 50% суммы бронирования. Если вы отменяете бронирование меньше чем за 7 дней до поездки, то деньги не возращаются.
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We are a friendly couple who understand our guests' need for privacy, security and safety. We attend quickly to any problems should they occur, and this extends further than just rooms. We have rescued guests who were lost, transported others who needed medical help, and helped translate documents. One time we received a call in the middle of the night from a guest who thought someone was trying to get into her window. We were there in three minutes and found that it was just a cat climbing up her window's security screen. Another late night emergency call turned out to be a possum running across the roof. From our own experiences travelling overseas, we know how difficult it can be to find good service. Our guests will not suffer this problem.