" Ap has a basic equipment, no washing machine, dishwasher or even coffee maker, lack of kitchen utensils. " as said by demanding customer ;) Yes, she is correct. But what makes this apartment priceless is not a washing machine... have a look.
NB! I don't charge you for the cleaning fees - if you want the apartment is extra-cleaned for you, let me know and i will add the fee.
Otherwise please do not be unhappy later or leave negative feedback, isn't it simple? And fair enough.