Thanks for your review! I am so sorry that my cleaning gal showed up so early when check-out is not until 11:00! I have passed this review on to her. I think you have a point about starting the wash (her request) to help her out when she has a back-to-back. We will find an alternative to this. Not sure which house rules you are addressing, maybe you can email me so I could get further clarification. Although, when I was in an Airbnb flat in Paris last summer, our hosts asked us to do some general tidying up before we left: taking out the trash, removing the bed linens, etc. I felt that it was an acceptable request.
I'm glad that your overall experience was acceptable and you would recommend others to stay. Thank you~ Trish