Thank you for bringing the sofa needing to be cleaned to our attention. You were here during a very hot wave of weather so it was not our normal weather pattern so I can see why it was so hot in the condo. That is not something I can control and we do provide the fans and the AC in the bedroom.
We have since had the sofa cleaned and apologize for the inconvenience it caused you. In the future, please don’t hesitate to call our Service Managers to assist you with any issues during your stay. For most issues, we can have someone out the same day. Know that we value your feedback and are constantly working towards improvement and professionalism in our company. Mahalo.