I would like to respond to your opinion, because I think it's false somewhere.
First of all, I'm not only there for the check ins, I always go there to check that everything is ok minimum 1 time in 2 days. A lot of our guests need private place, but I try to fit in to all of your expextations.
As you can read back in our correspondence, I wrote you that my friend will be there at 10 AM, therefore you can leave the keys there or you can give her, so I really don't understand why you wrote that I didn't mention anything about the checkout.
As you could see on the map, it's really in the city centre of Budapest, so it has a lot of advantages and disadvantages too; it's close to everything while the surrounding is noisy and dusty, as you could see when you arrived, the flat was correctly cleaned, but with opened windows it gets dusty so fast.
We didn't mention in our advertisement that we have air-conditioning, probably it would be remunerative to ask for more fans or blind curtains.
We always give our guests clean towels, sometimes some pale patch occurs, since some of our guests don't use it as intended.
I told you in my message about the guest from another reservation site, that I tried to make contact with him for 2 weeks (4 times) and he didn't reply to any of my messages, so I started to make the cancellation process, that's why I wasn't there in time to welcome him. If you take a look at to our letters, you can see that I was thankful for your help in that situation and I also did it personally.
I feel your opinion a bit gascon and edgy, so I thought I would like to write my opinion about it as well, despite the fact that I don't want to defect myself, I think what you wrote is not true.