Located conveniently near the subway and restaurants on 3rd Avenue. Within walking distance to UN Headquarters.
Нельзя с питомцами
Без вечеринок и мероприятий
Недостаточно безопасно или не подходит для детей (0‒12 лет)
Время прибытия: с 15:00 до 20:00
Выезд до 12:00
DO NOT STAY HERE - THERE IS NO KITCHEN. This should be explicitly stated. The only sink is in the bathroom. There is no oven there is just a microwave and hot plate. Townhouse is hard to reach and when I told them how unhappy we were (as we were staying there for a month and want…
Ответ от Heritage:
Katherine, Thank you for taking the time to write us a review. We appreciate it as it always helps us to improve our service standard. However, there seem to be some misunderstanding and points for clarifications in your review. Therefore, please allow us to clarify. The fact that the apartment comes with a kitchenette was indicated clearly in our listing and the apartment does have a kitchenette. The pictures posted showed that there’s no oven but an electric stove; and that the only sink is in the bathroom. We also provided kettle, toaster, pans, pots, and cooking utensils to ensure a home environment for our guests. Katherine, I would also like to highlight that you did not stay with us at all throughout the duration of the rent period. The actual guest was another lady by the name of Kari. On your point that we were unresponsive, I believe that you were referring to the occasion when you called us once on behalf of Kari and requested to transfer her to another apartment which is equipped with an oven, else you wanted to cancel the rental agreement. We immediately explained to you that the apartment was exactly the one that we listed on Airbnb and there was no misrepresentation in our listing on AirBnB. We were also fully occupied then. It was difficult for us to transfer Kari to another apartment. Indeed, it was a pleasure hosting Kari as she was a considerate and friendly guest. During her stay, Kari contacted us directly whenever she needed assistance and her requests were always promptly attended. Our subsequent interactions with Kari has led us to believe that this could be a possible case of illegal subletting. After much consideration, we will be bringing this case to AirBnB’s management attention to prevent further such incidences whereby we as the host were caught by surprise as the counter-party who booked the apartment not being the actual guest that eventually showed up. This anomaly is what we believed caused all the mismatched expectation and unfortunate misrepresentation from Kari’s point of view.
Situé dans une rue (realtivement) calme du quartier de l'ONU -qui regorge de restaurants de tous pays et à tous les prix- cet appartement est nickel, géré par une équipe très pro et soucieuse de vous satisfaire. Le lit double est de bonne qualité, le canapé-lit un peu moins confo…
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Время ответа: в течение дня
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