Ah — суперхозяин.Суперхозяева — опытные хозяева с отличными отзывами, которые делают всё для комфорта гостей.
Прибытие организовано отлично93% недавних гостей оценили процесс прибытия на 5 звезд.
Отличное расположение93% недавних гостей оценили расположение этого жилья на 5 звезд.
A spacious victorian ground floor flat on the sea front of St. Leonards. The private room is characterised by wooden floors, french windows, private balcony and high ceilings. Pleasant bathroom and kitchen leading to a cliff set patio at the back
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 11:00
Выезд до 15:00
Широкий дверной проем входа
Доступ в спальню без ступенек
We were lucky to have the whole appartement for ourselves. It's a lovely place . Old but cosy and clean. You can very easy walk on the promenade to Hastings or visit Rye by train or bus. A minus, the bed was disappointing but apart from that we had a nice stay there .
Ответ от Ah:
So sorry to hear the bed did not work for you. To future guests the main bed is a wooden queen size frame with slats and an excellent quality mattress. The sofa bed is a new Lycksele design and can sleep two people for one night. I myself have slept regularly on it but perhaps for some for more than one night it is not suitable. There is also the option to access the main double in the second bedroom or put a quality mattress on the floor for extra guests. Hope this helps if you are looking into options. Happy travelling!
Avoid booking unless she confirms to you that someone will let you in, or a key will be provided on site—unless you find that unreasonable. Expect communication on her terms, her timeline.
Ответ от Ah:
Yvonne cancelled her 6 day booking during peak period with me on the morning of her arrival even though I had messaged and called to confirm I would be happy to meet her in person to exchange the keys. We had a brief exchange confirming she was coming from abroad, staying close to friends on holiday. She was not sure her train times but expected to arrive around noon. I reverted, I'd be rehearsing nearby but could leave keys at a safe place just a minute from flat door. She began a stream of messages at 10pm the night before her arrival. By 7am in the morning I found she was not happy to collect keys where I have often left them for guests (w/written welcome, introduction, available by phone). I responded immediately despite the hour, understanding she'd taken a long haul flight. Confirmed I'd be happy to meet her in person. She had asked for my direct number, I had not however included the UK prefix assuming she knew and had the number on profile. She seemed to distrust that I had given my correct contact. She did not take the phone when I tried to call her though simultaneously messaging. I reiterated I would meet her in person but she cancelled despite my best efforts. This was my first experience of this kind of incident. Airbnb's support helped me understand Yvonne is new to Airbnb and by the time I had woken up that day she had already made her decision due to her state of mind. Yvonne went on to push for a refund despite my flexible policy. I understand it is stressful to travel myself and I do everything I believe I can to make my guests happy, safe and welcome often collecting them at the station by car. In future I will certainly ensure I dialogue more with guests about their travel plans as much as they are willing, and more in advance for those coming from abroad. She did say it was " a much needed break " and clearly didn't notice she was seeking an answer from a host while they were sleeping. I have amended my cancellation policy as a result of this experience and I have edited my profile to ensure it outlines that sometimes I meet G in person, sometimes my mother will meet G on my behalf and occasionally keys will be left with a neighbour or in a safe place if all reliable parties are working at the time of the G arrival. This information was on the site but not immediately obvious at the time of Yvonne's booking. I hope Yvonne found a comfortable place to stay for the week and enjoyed the week of glorious weather in St Leonards on Sea. If you are looking for a stay and have any doubts please read a range of reviews on the profile to quickly ascertain the kind of person they are, if they are caring and reliable.
Ah — СуперхозяинСуперхозяева — опытные хозяева с отличными отзывами, которые делают всё для комфорта гостей.
I am a professional musician and teacher working between London, Hastings and often also working elsewhere too. I love travelling and have done all my life through work and to visit family based all over Europe and friends around the world. Hospitality, sharing homes and building…
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