How come does a guest complain about bugs in a property in the middle of Guanacaste’s forests and beaches? It is part of the surrounding life... The router failed and I ran to get a new one in record time. Our place has many good reviews, because thankfully we receive guests that are more appreciative and reasonable. This person turns out to only see the black spot on the white, negative view of all. Again, this type of guests are not what we look forward to receive, nor need. We have many returning clients and the place has a great location and very good comfort for the price. This time around, the cleaning lady didn’t do the work she usually does for us (only aspect I regret is that a couple of dead bugs were on the window or door frame, in fact I apologize for that exceptional event), but that doesn’t mean our place is not worth the stay and the experience!