Пропустить и перейти к тексту
Paddleboards and view of the BayView of Soliman Bay from the covered veranda
Дом целиком

Casa Tortuga, Beach Villa Tulum with pool

Профиль пользователя Cheryl
Cheryl

Casa Tortuga, Beach Villa Tulum with pool

12 гостей
4 спальни
5 кроватей
4,5 ванных комнаты
12 гостей
4 спальни
5 кроватей
4,5 ванных комнаты
ОСОБЕННОСТИ ЖИЛЬЯ
Самостоятельное прибытиеЛегкое самостоятельное прибытие с помощью консьержа.

Beautiful Private Beach Villa situated on 2 lots with 40 meters of private beach , 4 bdrms, 4.5 full bthrms, upper level open great room, fully equipped kitchen, dinning area & fully furnished with all the comforts of home. Beautiful pool, enjoy outdoor kitchen, barbeque & covered verandas. Chef service is available. The prefect Beach Vacation. The best Bay's for snorkeling, kayaking, swimming, take a stroll down the beach to a great lunch beach bar. The perfect location for day trips

Удобства

Кондиционер
Кабельное ТВ
Сушильная машина
Предметы первой необходимости
Место для работы на ноутбуке
Телевизор

Спальные места

Спальня 1
2 кровати Queen Size, 1 диван-кровать
Спальня 2
1 кровать King Size
Спальня 3
1 кровать King Size
Спальня 4
1 кровать King Size

Правила дома

Нельзя с питомцами
Время прибытия — после 15:00
Выезд до 11:00
Самостоятельное прибытие (персонал в здании)

Доступность

7 отзыва

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Rasmus Høgh
Rasmus Høgh
Май 2018
The house is amazing, not super modern, but kozy. The pool is way bigger than it looks in pictures and the area is supercalm and beautyful. What you can't see in the pictures, is that theres a bench along one side of the pool. We used that allday during our stay! The beach is suf…
Профиль пользователя Emiliano
Emiliano
Январь 2018
Un lugar hermoso y un trato muy amable. Diario se hace la limpieza de la casa, lo que se vuelve un plus en el servicio ofrecido y en la comodidad de la estancia. Definitivamente regresaría
Профиль пользователя Yuri
Yuri
Февраль 2017
Wonderful quiet bay with great snorkeling. 25 min drive to tulum for groceries and restaurants. Great cenotes close by
Профиль пользователя Jan
Jan
Январь 2017
We had a fantastic stay at Case Tortuga. The location is great, and the view towards the sea is fabulous. It is much more quiet than Tulum itself witch is an advantage if you are a family. And it is only a 5 min. drive to Tulum beach if you want more action and a bigger beach…
Профиль пользователя Sharalee
Sharalee
Май 2016
We had a wonderful time at Casa Tortuga. Cheryl responded right away when we had issues with the plumbing, power and wet floors. She made sure everything was fixed in a timely matter. After talking to other people in Tulum, it is not uncommon for these type of things to happen. I…
Профиль пользователя Cheryl
Ответ от Cheryl:
Thank you, we hope you can make it back as a returning guest. We do feel bad that the strangest unforeseen things happened all in one week. Thank you for your quick communication which helped me get things looked after as soon as possible even in Mexico. Cheryl
Май 2016
Профиль пользователя William
William
Ноябрь 2015
Don't stay at Casa Tortuga. While my group was there, the house was in the middle of a renovation (incomplete front wall, exposed wiring, leaking ceilings, boarded-up windows, water going out) and we were consistently surrounded by construction workers on the property. We were ex…
Профиль пользователя Cheryl
Ответ от Cheryl:
This is an unfortunate situation; I do find some of our comments very malicious and false. I do my very best to help guests prepare for their vacation prior to arrival and make sure that I am available to help during their stay if needed. I stay in daily contact with Mauricio my onsite manager, who from your own comments was wonderful and very helpful. The photos on Airbnb were taken a few days prior to your arrival. Myself and my staff do our very best to make our home comfortable and enjoyable for guests. The house renovations were complete prior to your stay. The wall being referred to, that I tried to explain in our correspondence back and forth, is in fact a finished exterior wall and is a typical Mexican product that was used when this home was originally built in the 90's. It is a small portion of the backside of the house which is not a focal point of the house. The pictures on this site are the south side of the house and beachside of the house, the focal point of the house. I would be happy to send photos of this wall if this area is a concern. Prior to your arrival I notified you by email of the pool construction on our 2nd lot beside the house. I did not hear anything from you until the 5th day of your 7 night stay notifying me of any issues. I promptly stopped the construction of the pool once it was brought to my attention. We did have a water leak that was caused by heavy rains. My staff had it cleaned up immediately and there was no damage. This was a onetime event, when the rain stopped the leak was fixed. One light fixture in the bathroom that has several other light fixtures was broken and has now been replaced. The master bedroom has a total of 4 windows, 2 facing the beach (ocean view) and 2 facing north. Due to hurricane/rainy season we covered the 2 north facing windows as they are exposed to the majority of wind and rain. If they are not covered the rain comes right in the house. We are building an yawning to help protect these windows in the future. Judging from information I received from the wedding planner and my staff this group was very busy enjoying themselves at different events throughout the week such as dinner parties and a pre wedding party for 60+ guests that was held at Casa Tortuga on the evening of the 30th. Pre arranged with me and the wedding planner. The wedding planner emailed me to let me know the house and property looked great and the party was a success, the groom was happy. This is our dream vacation home; we have had several very happy guests and guests that can't wait to come back. Our number one goal was to upgrade and improve our home for our use and the comfort of our guests. My staff and I are very easy to get a hold of at anytime and will do everything possible to help out if something does go wrong. Please feel free to contact me direct if you have any questions. Note: Guests were attending a friend’s wedding on the Bay.
Ноябрь 2015
Профиль пользователя Mari
Mari
Июнь 2015
Cheryl was easy to reach and her staff in Mexico was very helpful and very professional. I went with my entire family and had a magical time in this house. They have someone who comes in and keeps the house tidy and makes the rooms everyday. It's right in front of a beautiful bay…

У этого хозяина 1 отзыв о другом жилье.

Просмотреть другие отзывы

Хозяин Cheryl

На сайте с январь 2015
Профиль пользователя Cheryl
8 отзывов
Частота ответов: 100%
Время ответа: в течение часа
Общайтесь только через AirbnbВ целях безопасности никогда не переводите деньги и не общайтесь за пределами сайта или приложения Airbnb.

Район

Нажмите стрелку вниз, чтобы выбрать дату в интерактивном календаре. Нажмите кнопку с вопросительным знаком, чтобы узнать о сочетаниях клавиш для выбора даты.

Прибытие

Нажмите стрелку вниз, чтобы выбрать дату в интерактивном календаре. Нажмите кнопку с вопросительным знаком, чтобы узнать о сочетаниях клавиш для выбора даты.

Выезд
Пока вы ни за что не платите

Похожие объявления