Thank you for your feed back / review.
Unfortunately during your stay there were some renovation works in the block next door. However I assure you there was no construction going on in my own block. As a compensation for the noisy neighbour we gave you two full day tickets on the exclusive boat Sea Adventure. This a mini cruise touring the islands of Comino, blue lagoon and the caves.
Indeed the view from the terrace is great! The location is close to all amenities and is always liked by our guests! As you say we make sure you have all you need as after and before each stay we go through a check list to check that nothing got broken, missing or was left unclean by the cleaners.
We are disappointed you never mentioned the problems with the neighbours TV, kettle and the BBQ, as any problems you might have had we could have easily sorted out for you. Anything we supplied in the apartment we have it spare in the Garage below. We have our own maintenance staff, with vans full of spares, 2 big stores full of spares, our own cleaners, representatives and office staff. The office staff are available 12 hours a day. The emergency phones nos we give out are available 24/7, and also have (Hidden by Airbnb) . Our office staff will send a welcome email or (Hidden by Airbnb) message to check if you need anything after the 1st night. Then we are available 24/7 during your stay for any emergency. and 12 hours a day for normal communications. We communicate by email, (Hidden by Airbnb) , mobile phone calls , SMS and (Hidden by Airbnb) messenger.
We hope that overall you had a positive stay in Malta and our apartments. We hope to have you back soon!