«Пятизвездочная» гостиница на тариф «Трехзвездочный»! Самый персонализированный сервис и лучший отдых в Коста-Рике! Расположен с видом на Тихий океан с захватывающими видами на океан с видом на парк Мануэль Антонио Натл и пляжи.
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A "Five-Star" Inn at a "Three-Star" Rate!
THE most personalized service and best vacation experience possible in Costa Rica!
Situated overlooking the Pacific Ocean, with breathtaking Ocean Views overlooking Manuel Antonio Natl Park and beaches.
Время прибытия — после 15:00
Выезд до 11:00
Book directly thru La Mansion. They are lovely. The travel agency was not. Not only did they post pictures of another room (a deluxe room) and only booked us a standard room but they only paid the hotel for a standard room despite charging me for a deluxe room a $250/night difference. When contacting them they denied it despite the hotel's hospitality manager showing me the room they posted and the room we received. When I contacted them they sent unprofessional emails calling me a liar & that j was banned from air B&b if I wrote a negative review. I am also very disappointed in how Air B &b handled the booking. The hotel's hospitality manager explained to air B&b that the room shown online was not the room I received and there was a several hundred dollar difference- the hotel was paid for a standard room while I actually paid for a deluxe room. Their response was they would investigate & get back to me the next day -that was Friday night I still have not received a call from them. The reason I booked thru air B&b for an international trip was that I thought they were accountable and I wouldn't be taken advantage of- unfortunately I learned my lesson the hard way.
Ответ от Connoisseur:
Factually and documented in writing, Couetenay Moore threatened us in advance that if we did not upgrade her to a suite (that she did not pay for), she would write a bad review. She manipulated airbnb, our staff and based on evidence she falsified documents. She is not welcome back at anytime.
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