Enjoy wine country from our newly remodeled, contemporary guesthouse offering spectacular views of Sonoma Mountain and Petaluma, a private deck, and a gorgeous new kitchen and bath, on a peaceful one acre oasis just 1 mile from historic downtown.
Место для работы на ноутбуке
1 кровать Queen Size
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 11:00
Rebecca and Doug made us feel very welcome to Petaluma when we arrived. We booked a long stay as we had just moved internationally and we're looking for a house in the area. They were kind enough to let us keep some boxes in their garage, mail to be delivered to us and even invi…
Ответ от Rebecca And Doug:
We have been renting out our guesthouse for 18 months and have never seen it left in the condition that it was. Our cleaning fee for these guests was $60. During their two month stay, we had our housekeeper come in every two weeks and do a deep cleaning for 2 hours. At completion of their stay, it took 8 hours to restore the guesthouse to it's rentable condition. It normally takes 3-4 hours. We provided a total of 14 hours of cleaning ($350 to our cleaning person) and the guests were only charged $60. Why they question the cleaning fee is beyond me! At each cleaning our house cleaner had to remove 30+ beer and wine bottles that were piled up in a huge mound in the corner, and constantly told us how filthy these guests were. At completion of the rental, every single stainless steel pot and pan had been completely scalded and burned with caked on food. Every single plate, glass, bowl, utensil, and item in the kitchen had to be rewashed because they were coated in grease and food. In 18 months we have never had an issue with guests and know that standard cleaning is required, This was above and beyond disgusting. We took the high road and did not write these guests a negative review because we didn't want to affect their ability to secure future rentals, but wanted to defend ourselves as our standards are not that high, it was simply unacceptable. We did not charge them a cent for the extra cleaning yet they are still complaining.
We are an active couple interested in gardening, health and wellness, wine (Doug!), consciousness, hiking, travel, gourmet cooking, living close to the land, community service, and design and creativity.
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