Billie was friendly and accommodating. She was very responsive when we were trying to find our way from the airport in a taxi, and led the taxi driver to the correct address. The property is gorgeous. It's up on a mountaintop overlooking the sea and other islands. the pool is also beautiful with clear water. The property is quite large, and kept clean and maintained. It is also gated, with a long driveway, so we felt very safe. The cottage was adorable - very quaint and homey. It was kept nicely clean with fresh sheets, towels, and a few dishes/cookware in the kitchen. It was convenient because the couch also pulled out into another full size bed.
Since the property is on the mountaintop, I would recommend that visitors rent a car, or be willing to take taxis to and from activities. Walking up and down the steep switchback roads without sidewalks and through low-income neighborhoods is not safe, nor realistic for tourists who don't know their way around. We were happy taking taxis everywhere (which cost about $20 one way for 2 people to get to the East Side of the Island, or to the airport), and once we figured out how to explain our location for pickup, they always found the house. Billie was so sweet, and she offered us a ride our first morning to get us acquainted with the area and gave us directions to restaurants, rental car companies and activities. Overall, it was a wonderful experience! Wish I could have stayed longer!