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"Il noce" Masseria Sant'Elia

Профиль пользователя Vincenzina
Vincenzina

"Il noce" Masseria Sant'Elia

4 гостя
1 спальня
4 кровати
1 ванная
4 гостя
1 спальня
4 кровати
1 ванная
Бассейн
Это один из немногих вариантов жилья в данном регионе, имеющих это удобство.

Il noce is a studio for 4 persons, composed of: living room with sofa bed and kitchenette, mezzanine with a double bed, bathroom with shower. It also has a terrace with table, chairs and umbrella for outdoor meals.
The apartment is located in a garden with swimming pool and parking.
It is situated at 1 km from the center of Ragusa

Удобства

Кондиционер
Кабельное ТВ
Предметы первой необходимости
Отопление
Утюг
Место для работы на ноутбуке

Спальные места

Спальня 1
1 кровать Queen Size
Зоны общего пользования
1 диван-кровать

Правила дома

Время прибытия: с 16:00 до 20:00, а выезд до 11:00

Доступность

9 отзывов

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Janice
Janice
Февраль 2018
Giordano (a friend of host) is very helpful during check-in: he's warm, welcoming, quick check-in. However, there is a terrible experience finding the home. We arrive Ragusa at 3pm. When we get to airbnb app, there is a link to the address 'Get direction' and it takes us to a hil…
Профиль пользователя Vincenzina
Ответ от Vincenzina:
Dear Ji Lee, I am very sorry for your bad experience. However, let me reply one by one to your complaints, as I take very seriously the activity I have been running for 10 years. 1) The address of our structure is the same of the address given in Airbnb. 2) You called me many times and I tried to give you directions, but as you seemed not to understand my directions, I therefore told you that I would ask Giordano (our receptionist) to call you in order to pick you up from wherever you where (in the middle of nowhere). Just to be clear: I never hang up, for some reason we were cut off many times. Then I discovered that there was a problem with your telephone and I gave Giordano the cell phone number of the guy you did stop in the street (the one who also called me on your behalf), and Giordano could eventually talk to you and could pick you up. 3) The signage of our structure (which is Masseria Sant'Elia) is in the street (strada provinciale 9) and at the entrance of our property. We cannot put our signage allover in Ragusa. 4) For obvious reasons, the swimming pool is closed on 23 February as it is the winter season in Italy and it is cold even in Sicily. 5) You may have read in Airbnb that we rent apartments and not rooms. That we do not have a restaurant. And that we only provide bed linen,towels and welcome bath kit 6) I just would like to remind you that you booked for one night only and that the check out is at 11.00hrs . Is this early? This is written in Airbnb, by the way. 7) For cold and rainy weather, I am very sorry but this is not our fault.
Февраль 2018
Профиль пользователя Menno & Wendy
Menno & Wendy
Август 2016
La Masseria Sant'Elia is a nice place to stay. It's well situated for visiting cities (such as Ragusa, Modica and Syracusa) as well as the beach. The site was immaculately kept and our host - Giordano - was incredibly helpful.
Профиль пользователя Astrid
Astrid
Ноябрь 2016
The host canceled this reservation 273 days before arrival. This is an automated posting.
Профиль пользователя Yoann
Yoann
Июль 2018
Merci pour tout. Malgré notre retard vous avons été très bien reçu. Maison très agréable, magnifique piscine, jardin très bien entretenu. Giordano est vraiment très à l'écoute. Merci encore.
Профиль пользователя Stéphane
Stéphane
Август 2017
Endroit de charme, excentré donc au calme et proche du centre, à peine 5mn en voiture. Piscine et espace vert de qualité. Giordano a l'accueil et au départ était plus que professionnel, très appréciable. Nous ne sommes restés qu'une nuit mais nous avons apprécié. Des familles sem…
Профиль пользователя Sabine
Sabine
Август 2016
Un accueil impeccable et charmant, toujours disponible! Un logement charmant dans un bel espace, le jardin est verdoyant, la piscine un vrai plus.ce lieu serait magique si la route proche n était pas autant fréquentée! Nous recommandons vraiment, belle adresse.
Профиль пользователя Meritxell
Meritxell
Август 2016
Experiencia extraordinaria. Todo perfecto. Giovanoti, quien se encarga de los apartamentos, es super amable y atento. Un lugar para volver. Gracias por todo Giovanoti.

Хозяин Vincenzina

Рим, ИталияНа сайте с июль 2013
Профиль пользователя Vincenzina
39 отзывов
100% sicilian .
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