Around the feedback in the Public, please allow us make the clarification: 1) about the heaters. We have equipped three heaters for the 3 bedrooms besides the heat pump in the lounge, also three electrical blankets on the beds. The weather in Wellington became dramatically windy and cold when the guests arrived in the evening, this kind of changble weather happened to Wellington. The cleaners didn’t take out all the heaters and blankets for the guests from Hong Kong under the tropical weather. It will be better we go to help after you arrive. Sorry for that. 2) about the left over food. The guests sometimes left some food such as butter, milk and bottles of flavor seasonings in the fridges, if they are fresh, we would like to keep them for the next guests for sharing, rather than throwing out. Lots of hosts in NZ do the same. Please make review with the respect to the work and efforts we made for your coming. Surprisingly we saw the guests left all the towels anywhere and the dirty dishes in the sink.