thank you very much for reviewing us. We are happy that the guests enjoyed staying with us and loved the room and panoramic views. Actually the guests even wanted to extend their long term rental, but did not get a visa extension. We are happy as well that the guest mentioned that the rooms are as on the photo. We take care that our rooms do look like on the photos. Regarding internet guests forgot to say, that they did not needed to pay during the short period where internet was down, maybe they forgot that. The internet line is a 20 Mb line so it is fast enough unless you do multiple and extensive torrent downloads / uploads, that has might been the case, as other guests using internet as well mentioned internet became slower once the reviewing guests were in the rooms, which was usually late in the evening. For electricity it is very simple, it is paid by usage, there is nothing we can do about it is the guests decision if they leave aircons turned most time even when they are not at the property. Everybody can easily see his power usage on the meter at the entrance. Leaving aircons running all most of the time is the same as trying to heat your house in Europe during the winter to about 27 degrees constantly, few people do so and off course need to pay the high consumption.
We do really recommend not to leave 2 aircons running most of the time. If guests leave the aircons turned on unnecessarily the bills add up and is not really environmental friendly. For example other guests staying at the adjacent apartment next door at the same time did pay three times LESS on their electricity bill, because they did not leave aircons running unnecessarily. We always try to be as helpful as possible, so please think of the environment, your electricity bill and do use power wisely, not waste power it please. We will all benefit from it.