To maintain an exceptional standard for our guests we require certain conditions to be complied with. We appreciate most people will respect our property but the occasional abuse requires that we state the following conditions.
Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees may apply for additional guests not agreed with the owners in advance, or if in excess, you may be evicted without notice.
Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
Damage, Breakages, Theft and Loss are the tenants' responsibility during their stay.
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10:00am, to allow time to prepare the property for our next guests.
The property is located in a residential area. Disturbance to our neighbours, including excessive noise, is prohibited. Our property is a member of the Holiday Letting Organisation and adopts their stringent noise and neighbours policy. This means no noise or behaviour unacceptable to neighbours 24/7. No noise between 10pm to 8am. (Noise means any sound that can be heard from neighbouring properties that disturbs their peace and quiet.) Tenants must not create any noise on arrivals and departures throughout their stay. (This means no one in the neighbourhood is woken by any means.) A $200 deduction will be taken from the security deposit with each security callout to the HLO security hotline. After one warning for noise, tenants may be evicted with no refunds.
An AU$1,000 Bond is payable at the same time as the balance amount. The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared etc.
All Manchester (linen, bathroom towels and beach towels) are supplied for your use while staying at Sunblest.
Pets are not allowed unless specific arrangements have been made in writing with the owner.
Loss - the owners take no responsibility for the tenant’s personal property.
Cleanliness - all wet areas should be tidy and cooking areas clean on departure. Any final use dishes should be stacked in to the Dishwasher and a cycle run. The BBQ must be as you find it.
Linen should be left 'as-is' on each bed, and used towelling on the floor in each bathroom.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
Если вы отменяете бронирование за 7 дней до поездки или раньше, то мы вернем 50% суммы бронирования. Если вы отменяете бронирование меньше чем за 7 дней до поездки, то деньги не возращаются.