Dear Meera, thank you for leaving a comment and I'm sorry to see that your stay didn't live up to your expectations.
We actually had to be away during your stay and I'm sorry.
For local shops, you have addresses less than 2 minutes that were mentioned in the welcome guide.
The studio is located 10 minutes from the center of Aix en Provence, there is actually no air conditioning and this information is well indicated on the ad.
Regarding the pool, the water turned the time of a day, the automatic robot broke down but was quickly repaired.
I'm really sorry for these inconveniences.