Идеальная чистота5 считают это жилье идеально чистым.
Отличное расположение100% недавних гостей оценили расположение этого жилья на 5 звезд.
Fantastic completely renovated double bedroom apartment located just 100m away from Plaza Catalunya. Bathroom, full equipped kitchen, sofa bed, TV, Internet, and everything needed for a wonderful stay!
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 11:00
very very good location. clean room. i would suggest that guest be punctual for time for check-in and check-out time not to pay extra cost.
Ответ от Marta+Paul:
Just want to calrify :) this guest wanted to check in at 7am in the morning and we told him we are available from 3pm. If he wanted we could try and organize somoeoen to be available at that time requested but there will be an extra cost obviously. Also the guest wanted to check out at 5pm and we said it was not possible becasue other people was arriving. he offered to pay an extra fee but we refused becasue we were expecting other people and had to make the apartment ready. We think this guests that only spent 2 night got very confused...
Der Gastgeber ist nicht selbst vor Ort gewesen und ist auch sonst schwer erreichbar. Absolut nicht Kritikfähig und erst erreichbar nach dem wir ausgecheckt haben. Als ich sagte dass der Reinigungstrupp und um 11 Uhr quasi -Rausschmiss- wurde mir entgegen gebracht sowas sei normal…
Ответ от Marta+Paul:
We are truly sorry you felt this way Umut.First you book the apartemnt for your friends and not yourself and you never told us until they arrived. As explained we were exceptionally not reachable but our co-host Josep who is very much well considred by all uor guests was reachable and responded to your request that checking out after the latest time which is 11am was not possible as we had other people waiting already in the city to check in and we had to clean the apartment. Even if we were very clear about that and so are the conditions of the booking by 11am all your friends were sleeping still! That is absolutely not acceptable. we can understand you wanted to stay longer but if it is not possible it is not...becasue of that the cleaning had to wait 1 more hour in front of the door of the apartment to be able to come in and this affected the next guests who had to come in. We feel like this review of 0 stars is way undeserved but we will respect it like any other review. Everyone is welcome to stay with us and have a great experience, as usually is :))
Paul fue muy atento en todo momento, estando siempre en contacto con nosotros para solucionar cualquier duda o problema. El apartamento tiene una localización inmejorable, en el centro de la ciudad con muchos locales y servicios cercanos. Nuestro vuelo salía por la tarde y Paul n…
Hello to everyone :) As owners we love being able to offer our apartments during your experience in the wonderful city of Barcelona. We welcome all cultures, religions and tastes. For us there is no discrimination but respect. Perfection does not exist but we strive to offer good…
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