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Квартира целиком

ISLA apartment

Профиль пользователя Andrea
Andrea

ISLA apartment

5 гостей
3 спальни
4 кровати
2 ванные комнаты
5 гостей
3 спальни
4 кровати
2 ванные комнаты

ISLA Apartment is located in the historic center of Florence in the district of San Niccolò, very near to Ponte Vecchio and Uffizi, well within walking distance from all the main tourist and cultural places of interest. Is part of an ancient and historical palace with very high floors and some very old pieces of furniture

Удобства

Кухня
Wi-Fi
Плечики
Стиральная машина
Утюг
Место для работы на ноутбуке

Спальные места

Спальня 1
1 сдвоенная кровать
Спальня 2
2 односпальные кровати
Спальня 3
1 односпальная кровать

Правила дома

Курение запрещено
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия: с 12:00 до 20:00
Выезд до 10:00

Доступность

13 отзывов

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Coulmeau
Coulmeau
Август 2018
Idéalement situé pour visiter Florence et très agréable en été, spacieux et bien équipé. A recommander absolument. Merci Andrea pour l'accueil parfait. Claudia et Frédéric.
Профиль пользователя Andrea
Ответ от Andrea:
dear claudia thank you very much for your kind words and your suggestions. we were fully aware that the tv cabinet was wrong. On the opposite we did not know that the wave was dirty. We did not have the opportunity to clean the apartment before your arrival so we sent an individual who forgot to do that. We apologyze for this. Have a nice trip and au revoir. cordialement lina et andrea
Август 2018
Профиль пользователя Nancy
Nancy
Июль 2017
Lovely rooms , great area nearby museus , you can find in the house everything you need . Gentle hospitality. Accomodation cost very affortable .
Профиль пользователя Chris
Chris
Июнь 2017
The apartment is very spacious and comfortable for a medium sized group of 4-6 but may be a stretch for larger groups just because the beds (except the King in the master bedroom) are small. Amenities perfectly fine - full kitchen, bath and a half, and comfortable living space. E…
Профиль пользователя Ying
Ying
Июнь 2017
Andrea was very responsive and we had a great stay. Unbeatable location!
Профиль пользователя Laura
Laura
Июнь 2017
I did not personally stay here but rented the house for family members traveling with us. Andrea was helpful with information.
Профиль пользователя Cristiana
Cristiana
Май 2017
I and other 4 girls spent 3 nights în this apartament în May. The location îs quite good, just 5 min from Ponte Vechio. BUT: there were some lacks: very cold (19 degrees and the host forbided us to use heating), very strong mold odors, very noisy. These are the main 3 bad thing…
Профиль пользователя Andrea
Ответ от Andrea:
What should I say ? It is at least very singular that Cristiana and her friends did not complain about anything (heating apart) DURING their stay, but only after they left. You can take for sure that if I had found dirty towels and lined I would have asked for an immediate replacement. I can't find any obvious reason why they didn't did. Now, let me to address all the issues raised by Cristiana As to the heating: it's not me that forbidden Cristiana to use heating; it is our laws that prevent people to use heating in this period of the year (and I let Cristiana to know this rule well in advance). However, when Cristiana arrived there were 26 degrees and today morning the temperature in the house is 21.6 degrees. However, I acknowledge that 21 is less than the 23 degrees they pretended to have in the house and I recognize that you can feel cold if you came wearing only a t-shirt as Cristiana's friend did. As to the noise: they spent a week end in the heart of the historical center of Firenze; do they really expected to find a deep silence ? Consider also that the lungarno which parallels our street is now closed due to some road works; thus all the traffic runs through our street: I do hope Cristiana will be so kind to acknowledge that this doesn't depend on me... As to the old furniture: it is exactly as described "Isla apartment... is part of an ancient and historical palace with very high floors and some very old pieces of furniture" and as shown in the pictures. If they do not appreciate old, stylish, furniture, they should have reserved a quite different, ikea furnished, apartment As to the bad odors: which kind ? when ? from what ? I never had this experience and I can only say that no other guest ever complained about this. To sum up, it seems to me that Cristiana and her groups were simply disappointed because the house was not as they expected (I don't understand on what they based their expectations, but this is a quite different issue) and not so hot as they wanted (they should know however that also in the winter when heating is on, here in Italy, the inside temperature can not overcame 20 degrees). I can only suggest them that next time they want to reserve an accommodation they pay more attention on the item they are choosing rather than expressing their disappointment with spurious complaints.
Май 2017
Профиль пользователя Casper
Casper
Май 2017
.
Профиль пользователя Andrea
Ответ от Andrea:
dear casper thank you very much for your feed-back We will take in great consideration your advice about shutters and we'll try to do our best to fix them As to the heating: I am well aware that in the past days it was a bit cold, surely much colder than what expected during this period here in Firenze Unfortunately, local laws do not allow to switch on private heating after March the 31st or April the 15th, so I can only hope that the next year the weather will be as expected to be in the spring best wishes andrea
Май 2017

Хозяин Andrea

Флоренция, ИталияНа сайте с июнь 2014
Профиль пользователя Andrea
34 отзыва
Проверено
My family is from Sardinia. I was born in Mantova and I lived there until 10 years ago when I moved to Florence together with my wife Lina and our daughters Silvia and Ilaria. Although we love travelling outside Italy, we are very proud of our places and we'd like very much to g…
Языки: English, Français, Italiano
Частота ответов: 100%
Время ответа: в течение часа
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