We advertise for easy going professionals. Al and his wife were polite but threatening and difficult perfectionist couple. We don't think it was intentionally cruel but rather perhaps their personality types combined that made them very difficult for us. Their demands made us feel like they thought they were in a hotel. They did not communicate with us for their needs or any issues directly (he did say he called me but the only thing on my phone was a missed all with a number from Egypt. They told me they were from Richmond Hill) but rather directly went over our heads to air b and b so we didn't even know that there were issues regarding damages caused to our sink. Al was respectful and equally threatening to get all he needed. We ended paying more for their additional needs and damages caused some by their own poor use (i.e. Putting food down the pipe to clog sink, ripped blankets in the wash, and opening personal property that was tucked away and sealed in the closet. We were unhappy with the state they left the apartment, although an effort was made to put dishes in the dishwasher the floors and bathroom to us looked like it hadn't been cleaned since was given to us and it was very dirty given our past experiences with our guests. We were charged an additional hour by our cleaning services. To their defence they said it was by accident. However, there were lots of accidents which left us very frustrated. When asked if the couple could take responsibility for it, they in turn called air b and b and said they wanted to sue us $1000 for damages. At that point we thought, that dealing with people like this is probably not worth the stress and continued effort. We ended up absorbing the costs. This was probably one of our most difficult couples in the two years of hosting. We decided not to leave them a review on their own page to give them the benefit of the doubt for their future stays as we trust that with the given feedback from air b and b, they will be more mindful that when they rent a property they can't have EVERYTHING exactly the way they want. All in all, this experience made us feel grateful for all the lovely guest we have had up to date before and after their stay. If you are a perfectionist or high maintenance we ask to PLEASE do not book with us!