他是個尷尬沒禮貌的客戶。 我不建議讓Keisan住你的房子。你要看他以前的review就知道他並不正常。 He is a cunning and awkward guest. I do not recommend hosting him.
This was my first poor airbnb experience a host. My mistake for not reading his past poor reviews.
Keisan was a strange guest, his mannerism a bit off key. He arrived with no complaints, saw the room, even mentioned how he was interested to stay a few more nights. I gave him some recommendations for places to go and he and his girlfriend seemed happy. Later in in the middle of the night Keisan surprised me. He wrote to me claiming I didn't write clearly this was a shared home. He demanded a full refund and quite rudely.
He vacated the home.
I explained I had rung Airbnb as I wanted to issue a partial refund for the night he stayed. However Airbnb advised that I was at liberty to deny as I had both listed the room as a private room in a house and had also mentioned it was a shared home very clearly.
I offered Keisan a refund for one of the two nights and he was unsatisfied. He was no satisfied and rudely continued to demand a full refund. He then proceeded to add additional reasons - he complained the room's bed was unclean and the room's closet had my clothing in it.
I want to be clear the room was very tidy and it is indeed my room, so some of my clothes are stored in the closet. However, everytime there is a guest - we prepare the room with fresh towels, clean sheets, body wash and a maid ensures the room smells fresh and totally hygienic.
The truth is, Keisan is an awkward guest who needs his privacy. He wanted to cancel due to his mistake of not reading the description that this was a shared home. Because he could not stand having others' in the home. I believe Keisan had tried to come up with other reasons for a greater refund as he has listed above. As my other guests can vouch, the room and home is as described and as a host I take pride in looking after my guests so they're safe, happy and satisfied.
It was my mistake to host Keisan. His past review was warning enough. I absolutely do not recommend this guest. He is awkward, cunning and tries to get more then he bargained for.
The other tenants and I take pride in welcoming our guests - that is why we maintain a high review score.
To Keisan: It is disappointing and sad to have opened our hearts and hospitality to you, to be returned with such rudeness and unreasonable demands. I wish you well but I'll remember this as my first poor Airbnb hosting experience.
I do not recommend this guest.