Wow Josh, your comments come as a huge surprise to me. Not once did you contact me during your 3 night stay and tell me about any of your concerns. I live literally 5 minutes away and could have easily come over if you had any problems. The mineral baths are operational so I'm not sure what the issue was there. My apologies if you found some lights didnt work, again that could have been easily rectified by me if i had known. The excess charges related not only to excess rubbish but also the soiled linen and the doona which was found stuffed in the dirty linen bag. I think these charges are very reasonable. It was clear that you had a cat with you , as kitty litter was found scattered over the floor in the main bedroom and the whole kitty litter tray was thrown in the rubbish with one of my towels. I was OK with you having a cat ( although you didnt ask ) but really it shouldn't have occurred. As for sockets hanging out of the roof , i have no idea what you are referring to . It was clear however that you "tampered" with the cords in the theatre room to the speakers etc as the cleaners found loose cords on the floor . I then had to get in a tech person to rewire it for me ( as i am hopeless with that sort of thing ). Incidentally i did not charge you for this which i really was within my rights to do , as it clearly states in the terms and conditions that if any cords are moved or removed you are responsible for putting them back when you leave. Finally a vacuum cleaner is not at the house as i do not expect my guests to do the cleaning, the cleaning company i employ do it.
I am very sorry your stay was not a positive one , however i find your review very unfair,. All i can say is that the majority of other guests who i have had stay at Moonahrige over the years have loved their stay and given very favourable reviews.