Our cool and comfortable self contained granny flat includes Wifi access, flat screen tv with cable access (Foxtel).
Own bathroom, own kitchen & lounge
Нельзя с питомцами
Rachael's family is very lovely and nice, but the place definitely needs a lot more attention to be acceptable for an AirBnB dwelling. The cleanliness was unacceptable--there were very obvious places where dust, spiderwebs, dirt, mold, and bugs were readily visible. The sealants …
Ответ от Rachael:
Raising any issues while staying is extremely important especially if it impacts your stay to this extent. I am very disappointed that dissatisfaction was not raised during the stay so that I could have remedied concerns raised above Cleaning It is worth noting that paid cleaners service the property once a week. This is an additional service provided to our guests. I have arranged an additional clean since receiving this feedback and encourage my guests to let me know if the cleaning is not satisfactory. Pests & Dogs Unfortunately, bugs in QLD Summer are often not avoidable but we will do our best to minimise them for our guests. I consider myself extremely pro-active to any concerns and since receiving this review have had a thorough pest treatment. It is clearly advertised that we have a dog and he is a very friendly gentle Labrador. He is not permitted in the guest property and regret that he may have wandered in during the stay. This has never happened before and something that I will be more vigilant about for future guests. Access to the city Our property is located 5km from the CBD. Should you wish to access the city the buses come very often and trains every 10 minutes at peak hour. This guest required access to a local hospital and not the city centre. The bus routes are more irregular to this location (30-40 minutes apart). I consider our family to be very accommodating and would encourage any future guests to engage with us if they have any concerns.
We are a husband and wife with 2 school aged daughters (10 years and 7 years). We have a lovely, friendly labrador dog named Jaxon.
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