Friedemann, This feels liked a skewed review to me.
"Finally" agreed to partial refund. How about the very next day!
Constant neighborhood traffic...Would have been mentioned in one of the 52 v by owner reviews I would think, but you say this "cannot be verified independently" I believe guest are actually more apt to review if they had a bad experience and consider 52 reviews somewhat indicative of perceptions of this home!
This owner is very proactive and proud of his home. One negative review (you) and we now have an appointment with Eclipse Blinds next week.
Melissa, Taos Manager
"We appreciate the input of all of our guests and will keep your recommendations in mind.
After owning the house and renting it out as a vacation rental for over five years, my experience, as well as the experience of guests who have posted 52 positive reviews on other rental websites (Check out "Best of Both Worlds/Taos, New Mexico to see these reviews) We are new to Airbnb. Two reviews and your wife and friend were third guests. The average ranking is 4.9-5 stars is that the neighborhood is a quiet neighborhood with the occasional car passing by but the streets are not, in our opinion or in the expressed opinions of any guest highly trafficked.
The curtains which are in the bedrooms provide complete privacy for the guests but may allow the occasional car headlights to shine through. Although we have never received a single complaint about the curtains we will look into installing additional shades or black out curtains as an added level of protection against car headlamps."
Kim F Owner