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River View from Balcony Bedroom - Queen Bed
Квартира целиком

Kangaroo Point Studio with River Views

Gayle

Kangaroo Point Studio with River Views

2 гостя
студия
1 кровать
1 ванная
2 гостя
студия
1 кровать
1 ванная
ОСОБЕННОСТИ ЖИЛЬЯ
Отличное расположение100% недавних гостей оценили расположение этого жилья на 5 звезд.

River Side Studio with balcony and great views out over Brisbane River.

Perched on top of Kangaroo Point's east bank it's a great location. 15 minutes via public transport to CBD, 3 minute walk to Dockside Ferry Terminal, 10 minute drive to South Brisbane and the West End, 8 minute walk to Kangaroo Point lookout or the famous Story Bridge Hotel, with Story Bridge itself just around the corner.

Relax in our airy studio, you will love waking up and looking right out over the Brisbane River.

Удобства

Wi-Fi
Кухня
Бассейн
Место для работы на ноутбуке
Сушильная машина
Плечики

Правила дома

Курение запрещено
Нельзя с питомцами
Без вечеринок и мероприятий
Недостаточно безопасно или не подходит для младенцев (младше 2 лет)
Время прибытия — после 15:00

Доступность

4 отзыва

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Olivia
Olivia
апрель 2018
The apartment's location is good, and the outside view is nice and good.But It has a big problem about bugs and mosquitos.I cannot sleep at night because I keep waking up to kill the mosquitos.Lots Lots of bugs and mosquitos at night.I killed 10 blooding and full mosquitos one ni…
Профиль пользователя Gayle
Ответ от Gayle:
Hi Olivia, thanks for your feedback. I am pretty disappointed in the content of your review and think it incredibly unfair and inaccurate. The reasons I think this are as follows: 1) You originally booked for 5 nights but ended up staying for a few weeks making repeated unprompted extensions. I do not think you would have done this if the situation you describe in your review was present throughout your stay.. To be specific your check in date was the 26th of March, you made several short extensions for a few days at a time, and first sent a message regarding a mosquito on the 9th of April before your check out on the 11th. 2) It is stated in the listing very clearly there is no aircon but a ceiling fan, electric cooler, and river breeze to keep the property cool at the time of your booking. All of the properties in the building have an identical set up and have been happily tenanted and lived in for many years. 3) At certain times of the year and due to certain rare weather conditions (such as heavy rain followed by a hot period) In a temperate climate like Brisbane, if you leave all the lights on at night, open all the windows and doors wide open i'm afraid a few mosquitoes will come in. Brisbane residents are used to this and accordingly use repellents etc to deal with the problem. Other than these options I am unsure what you wanted me to do to resolve the issue for you. Airbnb agreed this was out of my control when they contacted me. 4) The Management team who help me with the property are based in Brisbane not Sydney. They and myself did our best to help you but we found the language barrier made it impossible to communicate over the phone and you did not seem to understand our messages or suggestions. I think because you could not understand what we were saying you have made an assumption that I did not want to help which was definitely not the case and actually very unfair. Perhaps you found Airbnb helpful as they put you through to a Chinese call centre and you could communicate as they seemed to make identical suggestions to myself. 5) Once we were contacted by Airbnb, which was the day before your check out after you had stayed a few weeks, they then properly explained your issue. We did allow you to check out 1 day early and refunded this last night. We did this even though Airbnb made it very clear to me I did not have to refund you as the situation was not deemed something I could reasonably do anything about. I am pleased to say many others have stayed in the property and clearly their reviews point to a much happier mosquito free experience which I think is much more the norm.
апрель 2018
Профиль пользователя Natasha
Natasha
март 2018
The spot, the view, the breeze, the privacy - all top notch. Apartment itself is old and its recent makeover can’t hide this but sheets were lovely, bed was comfy, off street parking, not expensive - would recommend
Профиль пользователя Bernard
Bernard
март 2018
The location is a great value for money next to the river. Ferry terminal was close by making it easy to go into the city and back.
Профиль пользователя Boxin
Boxin
март 2018
Stunning river view balcony

Хозяин Gayle

На сайте с февраль 2018
Профиль пользователя Gayle
4 отзыва
Проверено
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Время ответа: в течение часа
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