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Вилла целиком

Samudra Raya, 4/5 Bed Villa, car+driver, Seminyak

Профиль пользователя Nick
Nick

Samudra Raya, 4/5 Bed Villa, car+driver, Seminyak

10 гостей
4 спальни
5 кроватей
4 ванные комнаты
10 гостей
4 спальни
5 кроватей
4 ванные комнаты

Samudra Raya Villa is elegantly designed around two large swimming pools, with large open spaces surrounded by natural light and tropical gardens giving the villa a feeling of absolute tranquility.

* subject to 15.5% tax, collected separately upon check in.
> Free Welcome breakfast
> Please state in your inquiry if you'd require airport transfers.

Удобства

Кухня
Wi-Fi
Бесплатная парковка
Завтрак
Кабельное ТВ
Кондиционер

Правила дома

Время прибытия — после 14:00
Выезд до 12:00

Доступность

1 отзыв

Профиль пользователя Shirley
Shirley
Сентябрь 2015
We stayed in the villa for 5 days 4 nights. Overall the stay was kind of disappointing as there were a few things that we felt could be improved. Firstly the sound proof effect of the rooms could definitely be better. First of all, we could hear the people staying in the next bed…
Профиль пользователя Nick
Ответ от Nick:
We are sorry to hear of the problems Shirley and her group experienced at Villa Samudra Raya, which is one of out most popular villas and has multiple internet reviews, which are all first rate. We have spoken comprehensively with the villa management for a response, as we strive to ensure that all our guests have the best possible experience and we take warranted criticism very seriously. There was an unfortunate incident when the water pump malfunctioned, this was brought to the attention of the villa management, and was replaced within 2 hours. During this period the guests were unable to enjoy breakfast at the villa and were promptly refunded $40 for the cost of eating out. This villa is fully staffed with a full compliment of staff to look after all guest requests, including a chef and villa manager and several maids. The staff leave the villa at 9pm, and we are advised the food was and dirty plates were left in the kitchen area later in thee evening after the staff had left for the day, the management are now going to post a notice advising all guests that the staff finish at 9pm, and we would recommend that guests do not leave food left overs late at night. We are further advised that the villa manager made 2 appointments to visit the guests at the villa, but upon arrival each time they had left at the appointed time. Whereas indeed it was most unfortunate that the pump malfunctioned it was dealt with immediately, and was all fixed within 2 hours.
Сентябрь 2015

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Хозяин Nick

Денпасар, ИндонезияНа сайте с ноябрь 2011
Профиль пользователя Nick
1052 отзыва
4 рекомендации
I am ex-pat from UK have been in the property business for over 25 years, and have been living in Bali for over 10 years. I run Bali Villas Holiday Vacation Rental company founded in 2006. We exclusively market a large selection of over 600 luxurious villas in the areas of Obero…
Языки: Bahasa Indonesia, English
Частота ответов: 96%
Время ответа: в течение часа
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