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Puffins Nest, Flamborough 
Traditional Chalk Stone Cottage Lounge
Коттедж целиком

Traditional Cosy Chalk Stone Cottage Puffins Nest

Helen

Traditional Cosy Chalk Stone Cottage Puffins Nest

2 гостя
1 спальня
1 кровать
1 ванная
2 гостя
1 спальня
1 кровать
1 ванная
ОСОБЕННОСТИ ЖИЛЬЯ
Идеальная чистота13 считают это жилье идеально чистым.
Прибытие организовано отлично100% недавних гостей оценили процесс прибытия на 5 звезд.

We offer a traditional cosy, chalk stone cottage built in the 1700’s. Which was originally a crofters cottage. Situated in the charming village of Flamborough. It is a super location that will enable you to explore the beautiful Yorkshire coastline ideal for walking or cycling. The village centre is a 5 minute walk, offering a local Co-op store, pharmacy, butcher, baker, cafes, restaurants, fish and chip shop and several pubs.

Удобства

Предметы первой необходимости
Камин
Отопление
Утюг
Телевизор
Кухня

Спальные места

Спальня 1
1 сдвоенная кровать

Правила дома

Курение запрещено
Нельзя с питомцами
Без вечеринок и мероприятий
Недостаточно безопасно или не подходит для детей (2‒12 лет) - Stairs are steep and only a travel cot available
Время прибытия — после 14:00
Выезд до 11:00

Доступная среда

Доступ во входную зону без ступенек
Ровная дорожка ко входу

Доступность

15 отзыва

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Justin
Justin
июнь 2018
Overall a wonderful place and anything you want to know about the local area Helen will be able to help you, the lighthouse and South Landings are well worth a trip, beautiful and some great walks.
Профиль пользователя Helen
Ответ от Helen:
Thank you, it was lovely to meet you both. And thank you for leaving the cottage so well. Look forward to seeing you again sometime.
июнь 2018
Профиль пользователя Linda
Linda
июнь 2018
Just come back from a 2 night stay at this lovely cottage . Helen was there to meet us when we arrived and show us her lovely cottage. It has everything you need and was spotlessly clean. Tea Coffee and fresh milk was a nice touch . When it was time to check out a quick phone cal…
Профиль пользователя Helen
Ответ от Helen:
Thank you, it was a pleasure to meet you both, I’m glad you enjoyed your time here. Thank you for looking after the cottage so well. Hope to see you again some time.
июнь 2018
Профиль пользователя Jane
Jane
май 2018
Puffin's
Профиль пользователя Steve
Steve
май 2018
A real home from home with added extras, you would not be disappointed.
Профиль пользователя Helen
Ответ от Helen:
Thank you Steve and Sally. It was lovely to meet you both. And thank you for leaving the cottage so nice. Hope to see you again some time.
май 2018
Профиль пользователя Hilary
Hilary
май 2018
Excellent, a clean, stylish cottage. Tea and milk and toiletries were provided and flowers and a birthday card were a great touch. Helen is a lovely person, very approachable and on hand if needed. Five stars all round
Профиль пользователя Helen
Ответ от Helen:
Thank you Hilary. It was lovely to meet you both. I am glad you enjoyed your stay. Hope to see you again here.
май 2018
Профиль пользователя Wendy
Wendy
май 2018
Helens place is really lovely, clean and comfortable, however, it was impossible to have either a bath or a shower, the shower is either burning hot, freezing cold or no water at all, we tried to have a bath but the trickle of water out of the tap was ridiculous, Helen says that …
Профиль пользователя Helen
Ответ от Helen:
What a complete and utter fabrication of events. On your arrival to my Cottage, you were greeted by me, I explained how things worked and where things were. I said if there is anything you needed or anything was wrong please let me know night or day as I am only 2 minuets away. The cottage has only been in operation since February this year. It’s new for me as is everything thing in it. What’s not new to me is my entire working career has been spent in travel and tourism. I place customer service and satisfaction second to nothing! I go out of my way to ensure people enjoy their time there. I want people to be comfortable in a home from home environment. This being so much so, that in this short period of time, I have had 3 return bookings for the cottage. This I feel speaks volumes. You arrived on Thursday, I had no contact from you until you rang on Sunday lunchtime telling me you had, had “ a little accident” with spilt red wine, you then told me about the water not being sufficient, the water pressure on the Sunday morning as I had been informed was low in the village. I explained this to you, we were all affected. It was restored to normal later that day. It was never stated this was a common occurrence you also stated that the shower was very weak but you had managed to run a bath. You showed no respect for my property, the 3m x 2m rug was ruined by you, my coffee mugs were used as ash trays full of cigarette ends left outside in the patio area, the grill was left in a disgusting state full of grease, the kitchen bin full of pizza boxes, left over food and wine bottles. Who did you think was going to clean up your mess.? At no point did you apologise or show any remorse for your, quote “little accident” it happened you told me the night before, some12 hours later when you told me about it on the phone it had well and truly set in. A stain of over 2 foot in length right across the centre of the rug. I explained we would see what could be done when you returned. You stated you would not be back until 6 or 7 that evening. I said we would see you on your return, I said, if the stain would not come out I had no option but to charge for a new one. At no point were your threatened or made to feel frightened. The rug was new in February this year, you were the 16th person to stay at the cottage. 2 months use only. April we closed the cottage for a holiday. You were most indignant that it was an accident and with a bit of cleaning it would be fine and why should you have to pay at all? It was also explained to you that I had guests arriving the following day, it would not be fair to ask anyone to stay with such a badly stained rug in appearance, it had to be put right. At 14.15 you sent me a rather curt text stating your holiday had been ruined!! The money was on the kitchen table and key was in the door. You left the cottage unlocked with the key in the door. I got back there about 1 hour later. To find the door open. On that same day I sent Airbnb a full report on the events along with photographs of the damage. I had a swift response from them. I would not recommend you to anyone who has a property to let. It’s unfortunate this whole incident happened, but your review on events is totally incorrect. Hence the need for the honesty of my reply. You entered a very nicely furnished, clean cottage, you left a ruined rug and a uncleaned mess behind you. I think if you read the reviews on the cottage you’ll see everyone has been very satisfied with their stay.
май 2018
Профиль пользователя Rosie
Rosie
апрель 2018
Helen is an amazing host. The cottage is just beautiful
Профиль пользователя Helen
Ответ от Helen:
Thank you. It was a real pleasure to have you both stay here. So glad you enjoyed your time here. I look forward to seeing you both again.
апрель 2018

Хозяин Helen

На сайте с январь 2018
Профиль пользователя Helen
15 отзывов
Local resident of Flamborough. I am on hand should you need anything just 2 minutes away don’t hesitate to call, I want you to have a great stay in Puffins Nest cottage. I love the village and surrounding area it’s just a lovely place to live, I am a Bell Ringer at St. Oswalds Ch…
Частота ответов: 100%
Время ответа: в течение часа
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