Идеальная чистота12 считают это жилье идеально чистым.
Прибытие организовано отлично94% недавних гостей оценили процесс прибытия на 5 звезд.
Tamanna — суперхозяин.Суперхозяева — опытные хозяева с отличными отзывами, которые делают всё для комфорта гостей.
Recently renovated beautiful Victorian terrace with private rooms for rent (one double and one single). There is a shared bathroom and kitchen.
1 сдвоенная кровать
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 11:00
The home itself was in a great location. I had a gap in my travels around Europe and needed a space to catch up on work, sleep, and wash my clothes. It is listed as having a washer and dryer available for a fee. This was fine with me. However, when I approached the homeowner abou…
Ответ от Tamanna:
Unfortunately Bianca chose not to share any of her issues with us during her stay and therefore did not really give us the chance to rectify any of the issues she has raised. I asked her on several occasions if she was enjoying her stay and she told me she was, therefore I assumed that everything was fine and that she had no problems. Infact at one point she wanted to extend her stay at our home, which I find surprising considering in her review above she exclaimed she wouldn’t stay here again. All in all, I’m disappointed in her review, as both my husband and I always look after our guests like family members and always go the extra mile to help people out. The dinner party she mentioned was not a dinner party at all, we had Airbnb guests that had stayed at our property for over a month and they were due to leave soon so we sat down to have dinner with them that night. In my listing the kitchen is shared space, just because the door is closed does not mean that you cannot enter the kitchen, again a very minor issue which was brought up by Bianca unnecessarily. My house is impeccably clean, this is backed up by all the reviews I’ve received in the past, again Bianca failed mention to me nor my husband that the floor in the bathroom required sweeping at any point. Therefore I feel this comment again is unfair. The bathroom is cleaned on a daily basis and we do ask guests to clean after themselves if they have dirtied the bathroom. Unfortunately its impossible for me and husband to monitor the bathroom every hour of the day as we both work full time. Bianca requested to use the washing machine on the day of her check out. I did say we charge £5 per load and it would be cheaper to use a laundry service around the corner. I was trying to be helpful as I assumed most people staying at my accommodation are budget travellers. At no point did Bianca say she was happy to pay the £5 as I would have happily obliged for her to use the washing machine. Bianca- I do feel that generally Airbnb is not for you as for £20 a night you’re expecting a very high level of service and therefore suggest that you use alternative accommodation next time.
Tamanna — СуперхозяинСуперхозяева — опытные хозяева с отличными отзывами, которые делают всё для комфорта гостей.
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