Идеальная чистота5 считают это жилье идеально чистым.
Прибытие организовано отлично100% недавних гостей оценили процесс прибытия на 5 звезд.
Spacious room in a private , clean and quiet home near Beverly Hills.
Место для работы на ноутбуке
Предметы первой необходимости
Не подходит для детей и младенцев
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия: с 17:00 до 22:00
Выезд до 10:00
Gila and his family was an experience which full filled my heart. I felt in love the house, the garden and my bedroom. Always clean and tidy. The area where the house is located is the best connected ever and very safety. Thank you for all the moments and i feel grateful to hav…
From the time I arrived I did not feel welcomed in this home. Three days into my stay, Gila goes into my room without me there and without notifying me or asking my permission first and sends me a rude message about how I need to unpack my belongings. First of all, I had worked a…
Ответ от Gila:
Olivia asked to come before the scheduled date because she had some unspecified problem with the previous host; and she asked to check in early on the day of her arrival. This was just the beginning of the worst experience I have had over years that, as my reviews reflect, have featured wonderful host-guest relationships. The problems presented by Olivia would fill much more space than anyone wants to see. So let me now respond to the charges she makes in her review. First, my family and I have been hosting for a long time and have had almost totally positive experiences. We go out of our way to make guests welcome, since we genuinely enjoy having them. We treated Olivia the same way, throughout her stay. Second, I never went into her room without her there; rather, speaking to her in the doorway, I saw her belongings tossed all over the floor. I never demanded she unpack; I suggested she do so, as I suggested she clean up the disgusting mess of her belongs in order to maintain the high degree of hygiene in our home; to that end I also offered to give her storage space since she had brought so much with her. She declined all my offers and suggestions. Her clothes and other items remained on the floor throughout her stay. She was so dirty that in over a month she never accepted my offer to wash and change her sheets. They were so filthy when she left that even bleach did not save them; I had to throw them out. Third, Olivia’s irresponsibility and sense of entitlement were obvious in the way she dealt with payment. Airbnb had notified me that they had not received payment for the next period of Olivia’s stay, and in view of Olivia’s behavior it appeared that unless I obtained immediate payment (which was past due), I thought it more than reasonably possible that she would remain on the premises and avoid paying. Her entitlement attitude is apparent from her foisting responsibility for her nonpayment on to me, when all I did was demand payment that she should have made. Notably, she blames me and her mother, but doesn’t take responsibility for what is her debt, not her mother’s or mine. By this time it was clear Olivia would not be satisfied, would defy the house rules and my requests, and would further pollute the atmosphere of our happy home. I therefore immediately told her that if she wanted to leave, I would forego payment for the remainder of the time she had reserved. Had she truly been so distressed, she would have gladly taken me up on my offer that was not required by Airbnb or any authority. That she stayed and didn’t complain tells you all you need to know about her experience. Fourth, regarding the parking, I was unaware that parking “on the premises” meant in our driveway, since there is always plentiful parking on both sides of the quiet residential street. The only issue is that street-cleaning requires cars to be moved for a couple of hours on Monday and Tuesday. Notably, Olivia never asked about parking, especially about parking in the driveway. Rather, she parked directly in front of our house and was very thankful when I pointed out to her that she risked getting a ticket if she didn’t move the car one day. Thus she wasn’t even aware of the “premises” issue. She did become aware of it, though, and still never said anything about it to me. Instead, in an unbelievable act of immaturity and vengefulness, she purposely did not move the car subsequently, knowing full-well she would be ticketed—which she was. And then she has the gall to demand that I pay the ticket since I had inadvertently mentioned parking on the “premises” that she never sought to take advantage of. Fifth, as to food, again I was unaware that the site says we offer breakfast. But Olivia never mentioned it and never asked for breakfast. She seems to have been as unaware as we were. Yet she gladly accepted occasional offerings such as a lox-and-bagel sandwich one Sunday morning, and a cup of fresh cherries one afternoon. Of course, all she had to do was point out what the site entitled her to, and we would have gladly provided it. She preferred, apparently, to keep quiet so that after she alienated my entire family, she could spring these easily-remedied issues.
I spent 2 weeks with this absolutely amazing family. I felt at home right from the beginning. The room is very nice and big and the bed is sooo comfortable! (Which is important for me). The bathroom’s is right next to the room, so everything’s very convenient. Gila and her lovel…
The location is great and about 20 minutes from everything. Gila has a lovely family and responded swiftly during check-in. My only issue is the cleaning fees being so high because there are rules for you to follow in the two spaces that are open to guests. So I didn’t feel that …
I had an amazing time staying in this beautiful home, I’m grateful for the warm welcome I received - and the so tasteful soups Gila shared with me when I got sick - a blessing! The room was big, with all you need inside (desk, chairs, fridge, microwave, iron, clothes storage and …
Hello, and thanks for checking us out. My name is Gila, and it will be my great pleasure to welcome and pamper you on your next visit. Hosting comes naturally, as my main preoccupation is taking care of people. . . of all ages and walks of life. I started out in an exotic foreign…
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Частота ответов: 100%
Время ответа: в течение часа
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