Our lovely flat hosts four people in a modern atmosphere with a spectacular view on the mountains of Limone Piemonte. It is based in the centre of the old village, within walking distance from the best restaurants, the shops and the ski-slopes.
Место для работы на ноутбуке
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 17:00
Выезд до 12:00
NIGHTMARE My husband and I booked this accommodation by mistake. When we realized the flat was only for 4 people (we were 6), within the next 24 hours we got in touch with Liliana's father VINCENZO and kindly asked him to cancel the reservation and reimburse us, which he refused …
Ответ от Lilliana:
Katarina, we are really sorry to read such a mean and false feedback. Maybe if you had read the rules and description of our apartment before making the reservation, you would not had this negative experience - that unfortunately depended only on you. Since you are writing several false information, let me clarify: - Reservation: you are giving a false information, since we never promised to reimburse you (neither on the phone, neither with Airbnb help desk). Our policy is clearly stated in the flat description. - Bed dimensions: you are giving a false information, since we wrote clearly the dimension of the bed in our flat description (of course it is bigger than 120cm, otherwise it would be a single bed). - Wi-fi: again, you are giving a false information since it’s not in our flat description - Parking: you are giving a false information , since nothing is stated in our description. Said so, we showed you several parking options, including one right in front of the apartment - Ski slopes: if you don’t want to go there walking, there a free bus getting there from the entrance of our apartment, as we showed you. - Accusations: you are giving a false information , since we indeed received a very strict letter from the building administrator on several wrong behaviours that you had during the night. To support this, we will be sending the formal letter we received from the building to Airbnb helpdesk in order to act accordingly.
I am an Italian, currently living and working in Sao Paulo (Brazil) and I am originally from Cuneo, a small city near Torino in Piedmont. I am passionate about contemporary art, design and traveling! I have been on Airbnb for some years and I have always appreciated the quality…
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