Nice neighbourhood near Yonge street. It is convenient with Viva Blue and YRT bus transportation. The private bedroom on the second floor is renovated with brand new hardwood flooring. The home is close to grocery stores, scenic trails and parks.
Место для работы на ноутбуке
1 сдвоенная кровать
Недостаточно безопасно или не подходит для детей (0‒12 лет)
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 11:00
To begin, it is a very nice room and house. You have full use of the house, including backyard. It is also very clean. (except for below) A little far for downtown Toronto by public transit, but a great place if going north of the city. You have everything you could need ie: groc…
Ответ от Lisa:
David stayed at my place beginning from April 4th. He is very tidy and a great gardener. We wanted to provide some clarity and perspective on the issues raised by David: 1. Late Night Check-Ins By policy, we do not permit very late night check-in (e.g. 2:30AM). In the specific situation detailed above, a check-in request of 9:30PM-10:00PM was agreed upon with the Guests beforehand. On the day of check-in, we had called the Guests at 9:15PM to confirm their arrival. The Guests were in the baggage area of the airport and were scheduled to arrive to the house shortly. Unfortunately, in circumstances that many of us can related to – and far beyond the Guests’ control – the airline had mishandled their baggage, which had caused a delay to their arrival to the house. After the unfortunate circumstances at the Airport, the Guests arrived at the House at 2:15AM. We spoke to the other Guests staying in the House at the time, and many of them did recall the Guests arriving at the house at around 2:15AM, but none recalled hearing any unpacking or chatting “until 4:30AM”. We always do our best to accommodate our Guests. We allowed the Guests to check-in when they arrived, as it would simply be unjust and unfair to prohibit them from checking-in due to delays that were from no fault of their own. Our policies are reasonable and balances the interests of all Guests. We would never leave these Guests stranded at 2:15AM with nowhere to go simply because the airline had mishandled their baggage. 2. Late Night Kitchen Use David is correct that we have a 9PM quiet policy in the interests of all the Guests in the house – the 9PM quiet policy is in place to ensure that all Guests can enjoy their nights and sleep restfully. However, there are no rules against using the Kitchen past 9PM. All Guests are welcome to visit the kitchen at any hour to enjoy snacks and water, as long as they are mindful of their noise level as to not bother other Guests. To adhere to the 9PM quiet policy, Guests tend to not use the kitchen for heavy cooking past 9PM. With regards to David’s situation – he was advised against cooking loudly past 9PM, but not advised to leave the kitchen by 9PM. It is true that other Guests have used the kitchen past 9PM – however none of the Guests were cooking past 9PM – the kitchen would be used to enjoy a cooked dinner, or for a snack. Lastly, David’s allegations of different treatments between Guests are simply untrue. We have always worked hard to provide every Guest with the best experience. For example, David loves gardening, and we have welcomed him to garden as he pleased in the backyard. From interviewing other Guests staying at the House, the issues raised by David were not shared by any other Guests.
Частота ответов: 100%
Время ответа: в течение часа
Общайтесь только через AirbnbВ целях безопасности никогда не переводите деньги и не общайтесь за пределами сайта или приложения Airbnb.