Ответ от Arthur:
Thank you Janine for your feedback. I am glad you mentioned the pros of staying in our Capital City. I appreciate also you mentioning that our place is very well priced considering you are staying in Valletta. Regarding toilet paper, we provide three roles, I think for two persons, they should last way longer than one day. Regarding the hand soap, this was a small oversight of our cleaning lady, but please note that we replaced the next day you informed us (you informed us at 2335PM ). Regarding coffee and tea, we are not obliged to provide but we are glad to do so especially when guests arrive at night, however I do not understand how you can criticise a free extra we provide. If we offer it for free it does not mean that we have to provide it. The TV works, and was working (when we got you the soap and you were not there we tried it), as I explained earlier, you only had to change the source to HDMI. It is a legal requirement to have an inventory in our place, and it would have been very much appreciated if instead you mentioned that we are professional enough to have an inventory, it does not mean that if you break the TV (I do not see how - so I do not really see the relevance of your comment) we will charge you €500. We are not that type of hosts, and you should have realised that, as we were always, nice, friendly, efficient, and available.