This review is full of falsehoods. The only thing that is true is the air filter needed changing, my cleaner missed that. The house is 80+ years old, one block from the historic district. I am a single woman, who is an actual runner, and I've never felt unsafe in my neighborhood.
I have video of her throwing the trash. The grass was long because we had been experiencing a lot of rain, but it was definitely not knee high, she completely exaggerated that point. This guest went as far as submitting a picture of an insect that she took outside the home when she asked me to refund her entire stay. I guess she thought I wouldn't notice the picture was taken on the concrete slab. She insists it's a roach, but my pest control and the county extension office say otherwise!
She messaged me several times during her stay about different items, never complained once, even messaged that the house was great! I believe her review is the result of me denying her refund because there was no basis, truth, or proof of any of her claims.
As far as the bites, she could have received those anywhere, or for that matter brought them into my home, so I had to have my house treated by pest control after she left, to maintain my excellent rating for cleanliness.