Sunny Flat in Wonderful Wandsworth
Хозяин Marcia
Marcia — хозяин.
6 гостей
3 спальни
3 кровати
1 ванная
6 гостей
3 спальни
3 кровати
1 ванная
Пока вы ни за что не платите
Декор очень хороший с большим хранением. Во всем здании есть декоративный камин и деревянные полы. Имеется общий сад. Квартира солнечная и уютная :-)
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The decor is very nice with great storage. There is a decorative fire place and wood floors throughout. There is a communal garden. The flat is sunny and welcoming :-)


Удобства
Кабельное телевидение
Телевизор

Цены
Плата за уборку 2344 р
Залог за сохранность имущества 7813 р
Скидка за неделю: 10%
Общайтесь только через Airbnb
В целях безопасности никогда не переводите деньги и не общайтесь за пределами сайта или приложения Airbnb.
Подробнее

Спальные места
Спальня 1
1 сдвоенная кровать
Спальня 2
1 сдвоенная кровать
Спальня 3
1 сдвоенная кровать

Правила дома
Курение запрещено
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия: с 09:00 до 22:00.

Отмены

Устройства безопасности
Пожарная сигнализация
Детектор угарного газа

Свободные дни
7 ночей — минимальная продолжительность бронирования

1 отзыв

Профиль пользователя Constance
май 2017
This is okay if you do a lot of sightseeing. It is very basic and a little worn out. Not a place to stay indoors for long as there is nothing to do really. It is not as glamorous as we thought it was based on the advert. Why we could not wear shoes on the (very ordinary) wooden F…
Профиль пользователя Marcia
Ответ от Marcia:
Dear Constance, I would first like to thank you for taking the time to write your feedback. I appreciate all feedback in order to continue to offer the best service possible. While I appreciate your feedback I acknowledge that it is necessary to address the inaccuracies peppered in your feedback. Now this could be intentional I don't know or it can be more than likely your mis-management of your own expectations. We may never know. I have been in the property business for over 20 years dealing with lettings and sales. One of the major fun aspects, for me, is meeting all sort of people over the years and dealing with the various personalities. The number one issue that comes up every time is client expectations and managing it. Sometimes you can, through conversation, figure out what type of person you are engaging with and it is very rare that I get this wrong. In this case you presented as an honest, pleasant nurturing mother with her family. I actually had another group of people who wanted the space at the same time as you. You told me you were just coming over to do sightseeing with your family and you just need a place that can accommodate your little team. You also shared that you were going to cancel your trip because the place you had booked cancelled your booking 3 days before you departure without explanation. You also said it is very hard to find an AirBnB in your budget to accommodate 2 adults and 4 children. You shared your gratitude with my place being available. I was pleased that in some small way I was able to help. I had the place professionally cleaned, I maintain high standards in all that I do, especially in a competitive industry as the accommodation business. There should have been no surprises for you as the place was and is as advertised. You had my phone number and at no time used it to raise any issues, giving me the opportunity to explain or rectify if it was in my power to do so. Apart from the tea towels to which I explained that I had left two rolls of kitchen paper for your use. The fact that you made the booking is an indication of your budget limitation. Sure there are 5 star accommodations, but, unfortunately you couldn't afford it. London is a very expensive place to stay, as you have pointed out, and I don't think that you were really prepared for that. Most people coming to London from outside of London or abroad are so excited at taking in the sites and turning their trip into an adventure.. My remit is to provide a place for singles, couples and families to stay at, at a budget price so that they can do what they came to this part of London to do. There are of course many hotels and high end apartments in Kensington or Mayfair you could have stayed at for the glamour etc. which are great and can provide what your expectation wanted, however your budget would have been blown and wouldn't stretched that far. If it was glamour that you were looking for that in my opinion that is a matter of personal taste. You are entitled to that so long as you can pay for it. All the utilities that you needed and required were provided, some new and all in a usable condition. You had access to pots, pans, plates, cups, glasses, cutlery, a cooker, shower, bath, beds, television with cable and broadband, A brand new six ring cooker, washing machine, dishwasher, comfortable furniture and beds with new bedding and clean/new towels, transport links and a huge shopping city not 10mins away. Yes it is a real wooden floor and when you saw it you said to me, smiling, "I should take my shoes off", and you did. The floor was newly cleaned and I was more concerned with high heels shoes (as it states in my listing) more than trainers and flat shoes. I tend to leave adults to do their thing. I am aware that some people are privileged and entitled and therefore feel that it is ok to say untruths and talk down to others. In your case your untruths were referring to a bad smell from the radiator and bugs in the accommodations. Unfortunately I don't have any control over spiteful comments or behaviour I can only leave it where it is and move on. For some reason, you felt it necessary to say those things to hurt my opportunities to have more people book with me. I don't take it personally, because, in the broad scope of things it is very unlikely that we will ever meet again. Perhaps you are just painfully aware that you did to me what your friends know you for, which is a shame, because, under perhaps different circumstance you may have found me to be a great friend. I think character is important when you meet people. You left used nappies in the place for me to find. I was amused by it, because, I am too a mother with grown children, and it reminded me of them when they were babies so thank very much for that. You also left a messy toilet bowl for me to clean and something looking like hot chocolate running down the wall of one of the bedrooms..I just thought "kids" when I saw it..and got on with my part. Constance, life is an adventure to be enjoyed and I take my experiences with you as such and with a smile. It will be a story to tell at dinner parties and to laugh at with friends and colleagues. I will make use of it as a learning tool for others I train in how to be a lettings agent. I wish you and your family well. I do hope that when you do this again you make sure your budget can match your expectations, perhaps that little change will help you to be kinder to others. Currently all the rooms in apartment where you were staying were rented out 3 days after you left and all are long term tenants who love the place and are happy there. Life is perspective. I wish you well. Kind regards,
май 2017

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Лондон, ВеликобританияНа сайте с март 2016
Профиль пользователя Marcia
I am a friendly and professional London born and raised property manager and consultant. Having worked in property for many years and now that my children have grown up I have decided to work for myself. I do my very best ensure that all of your requirements are met to the detai…
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