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Primula - Wonderful view - Vilamoura Marina

Профиль пользователя Helio
Helio

Primula - Wonderful view - Vilamoura Marina

4 гостя
1 спальня
1 кровать
1 ванная
4 гостя
1 спальня
1 кровать
1 ванная
Отличное расположение
100% недавних гостей оценили расположение этого жилья на 5 звезд.
Лифт
Это один из немногих вариантов жилья в данном регионе, имеющих это удобство.

апартаменты в Vilamoura 1 количество спален вместимостью на 4 чел.

Размещение красивый и современный, с видом на море.

Удобства

Кондиционер
Кабельное ТВ
Предметы первой необходимости
Утюг
Телевизор
Стиральная машина

Спальные места

Спальня 1
1 сдвоенная кровать

Правила дома

Недостаточно безопасно или не подходит для детей (от 0 до 12 лет) и домашних животных
Курение, вечеринки или мероприятия запрещены
Время прибытия — после 15:00, а выезд до 10:00

Доступность

13 отзывов

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Juliet
Juliet
Ноябрь 2018
A lovely well decorated apartment in a fabulous location in the marina. We didn’t use the pool, because it’s November, but the pool and gardens looked well maintained. The apartment description was accurate and check in was all very smooth.
Профиль пользователя Majella
Majella
Сентябрь 2018
Lovely spacious apartment in beautiful surroundings. Location is perfect and effortless communication with host. I would happily recommend to all and hope to visit again soon.Thanks Helio!
Профиль пользователя Joanne
Joanne
Сентябрь 2018
A very nice apartment overlooking the marina. Location is excellent. Liked the outside space very much. Two large terraces. Would recommend.
Профиль пользователя Jan
Jan
Сентябрь 2017
Faboulus place with two terracess, directed to the south, which means full sun all day! The apartment is very modern and stylish, away from the noise in the marina at night, and a perfect place for two persons.
Профиль пользователя Sandy
Sandy
Август 2017
Beautiful view, a few minutes walk to everything fun you can imagine doing on the water. If you get off the main marina promenade you can find some authentic wonderful Portuguese cooking. We also spent a view days enjoying the Balinese beach beds and poolside at Puro Beach, whic…
Профиль пользователя Sean
Sean
Июль 2017
A true experience of living in a luxurious marina apartment, with stunning views, but with privacy and detachment. Great pool and amazing beaches within short walking distance.
Профиль пользователя Jane
Jane
Июнь 2017
Stayed here for one week in June. Had a terrible experience. Got locked out on apartment terrace on our second day as was unaware and never informed that the sliding doors locked when shut from the outside! Was then handed a bill for 110 euros for a new lock. When I challenged…
Профиль пользователя Helio
Ответ от Helio:
Dear Jane, We are sorry to hear about the seemingly unpleasant occurrences! Unfortunately, we were not told about any of the things mentioned above, neither when we checked you in nor when we helped you in from the balcony. As a guest who has stayed in that very same apartment twice before, we are surprised to hear such comments, but we shall take all information relayed across to us into consideration and resolve all problems mentioned. The balcony incident was indeed a problem, but that feature is installed for security reasons by the landlord. The feature was added as guests may occasionally forget to lock a balcony door in their relaxed holiday mindset, which may lead to a higher risk of an entry. The balcony door is, after all, an access into the building. We understand that there may have been confusion regarding that point, and have taken it into account. We are now installing signs on the balcony door as well as in in the house for future guests. As for the event, we were reached at the hour of 9PM, which does not bother us at all! Quite the opposite, we are here to help! The reason for the bill is because the main door keys were left in its lock meaning that we could not unlock the door. As you were stranded on the balcony, so were we across the other side of the main door. We then had to call a specialist handy man at that late hour in the evening, who had no other option that to deconstruct the lock mechanism within the door in order to get past. The price that we had to hand over to you was the cost of the handyman. We recognise that it is unpleasant to receive a bill of that amount but that was regrettably the price of deconstructing and replacing the main door lock, as well as the time of the handyman at that late hour of the night. Regarding the other issues stated, we were hoping that they would be mentioned to us during rather than after the stay. If a guest is not satisfied with the property any time after checking in, they should contact us and we will do anything in our ability to improve that. I’m sure communicating with us during would have made your experience more pleasant. As said previously, we are always here to help no matter what time of day. Despite my understanding behaviour, I believe it is unfair to be blamed as being aggressive. There are over 200 reviews in which guests and I have gotten perfectly well, many of which regular customers. I hope we can look past this issue and resolve it as quick as posible. We are glad you enjoyed the views of the Vilamoura Marina, it has so many attractions! We are located just next door, it is indeed a pleasant area, Again, we apologise for the troubles and hope you could give us another chance, Kind regards, Helio
Июнь 2017

Хозяин Helio

Лиссабон, ПортугалияНа сайте с октябрь 2013
Профиль пользователя Helio
1068 отзывов
Проверено
Olá, o meu nome é Helio, sou um jovem português que adora viajar, mas acima de tudo adoro o meu pais, Portugal. Divido o meu tempo em duas das cidades mais bonitas da Europa Faro e Vilamoura Hi my name is Helio, i am portuguese and i love to travel, I have been too many plac…
Языки: English, Español, Português
Частота ответов: 87%
Время ответа: несколько часов
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