You will love our place, it has great views of the ocean and resort lagoon pool, is in the city centre, with restaurants and dining close. Near by the beach and public transport at the door. My place is good for couples, solo adventurers, business travellers, and families (with kids). 3 Swimming pool, gym, sauna and shopping. A great location perfect for your next vacation.
Our holiday apartment features flat screen TV, large windows, ocean and hinterland views from the 17th Floor, reverse air-conditioning through out, laundry with washing machine and dryer as well as balcony off lounge room, second bedroom and master bedroom. The kitchen includes a dishwasher microwave, oven cooktop and full sized refrigerator with all crockery cutlery, cookware etc. If there is something you would like for instance a blender, rice cooker we are more than happy to get that in for you. We provide all linen towels etc and it is all high quality hotel grade professionally laundered through a hotel linen supply company. There is free secure onsite parking as well.
IMPORTANT INFORMATION PRIOR TO BOOKING
We will meet you at the resort to give you the keys and explain the property, parking, facilities etc. Because of this we will need to know at least 48 hours prior to arrival your travel plans. There may include:
1. Flight arrival times and at which airport Gold coast or Brisbane
2. Hire Car, taxi, UBER, Shuttle bus or public transport (this help us determine at which time of year how long it will take to get to the resort)
3. Driving only - if you are driving from somewhere for instance Sydney, we will need to know if you are travelling straight through what time you estimate to leave and plan to arrive and also an estimated time of arrival.
Checkin is from 2pm however if you are planning to arrive earlier we will do our best to get you in. If the property is vacant the day of your arrival and no one is checkin out that day we can get you in from 10am
Arrivals from 6pm - Please note as we do not live onsite and we leave at 6pm we hire a checkin person to meet you after hours. This come at an additional cost which is $50 and after 9pm this costs $100 and this is payable to the person who meets you at the resort. We do not collect this in their behalf.
Общение с гостями
We meet you at the resort to check you in and are available during your stay should you need us, however we do not live onsite at the resort.
Другие важные подробности
WIFI is available for a cost, this is not free of charge
- Check In Time: From 1400hrs Check Out Time: 09.30hrs As this is a private holiday apartment there is no access to the reception desk staff in the resort but we are on call 24hrs a day for any emergency and of course we personally greet you at the resort upon checkin. Please note our arrivals staff leave at 6pm so arrivals between 6pm are $50 and after 9pm it is $100 which is payable to a representative of ours who will return to the resort at night to meet you. Arrivals after midnight will be required to book the extra day prior. Departures - please note checkout is strictly 9.30am. Guests wishing to check out late should consider booking an extra night. Bookings of 4 nights or less are non refundable and dates not transferable under any circumstances. Bookings of 5 nights or more the deposit is non refundable. Balance of accommodation (not deposit) if paid prior to 1 calendar month is refundable however balance is due 30 days prior to arrival. Balance non refundable inside 1 calendar month of arrival. Dates are not transferable. In the event you ask for a date transfer and we are able to assist you a $50 administration fee will apply.
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