Simply put, Federico is a one of a kind host. His response time is very quick and he was always available to answer questions prior to our arrival and during our stay. For example, we needed a taxi/shuttle company that would pick us up from the airport and drop us off at his condo. Federico gave me the contact information for an exceptional and reliable shuttle company that gave my family a reasonable round-trip rate. When we arrived, he met us at his home to show us in and made us feel welcome and comfortable in his home, which was very kind of him to do. Federico went above and beyond to explain all the amenities his condo offers, such as; how to control the AC, how to access all the features of his TV, he showed us where his awesome private rooftop jacuzzi was, amongst many other very cool features of his condo. His condo is immaculately clean and incredibly gorgeous. There was a housekeeper that came every day to make our beds and clean the home. The plants, the design, the scenery and the big open windows, make the home truly breathtaking. The bedrooms, main living room, bathrooms, and kitchen were very clean and beautifully decorated. It rained for a couple of days in Playacar (due to us going to Mexico during hurricane season) and Federico texted me with some recommendations, one of them being a fantastic indoor theme park, which just shows you how thoughtful and incredible of a host he is. The TV has access to Netflix and there is internet connection throughout the home, which is so great. The home is situated in a very nice, quiet, secure and safe neighborhood. The location is also very convenient because you can walk just 10 minutes and find some great dinner options and really fun nightlife. This beautiful condo is situated in an optimal location! All in all, Federico truly made our vacation a trip to remember and he has the gift of making people feel like family. It was an incredible experience and we are definitely going to stay at his exquisite home again. Thank you for going above and beyond, Federico!