The room is exactly as described in the listing so you encountered what you saw in it. Thus if you liked the listing to go ahead and take the decision to book it, this contradicts that it “was not up to your expectations” since again IT WAS EXACTLY FROM WHAT YOU HAD SEEN AND READ PREVIOUSLY.
The information that I send upon the guest booking the room is what I considered NECESSARY and IMPORTANT so that he/she has a smooth stay, so that we are all on the same page and to avoid any misunderstanding and/or confusion. After having done this for a very long and having gone through all kind of situations, I know how important it is to lay out the CONDITIONS CLEARLY AHEAD OF TIME so that the guest knows what I expect from him/he and vice versa. If it bothered you so much the length of them to start off, you should have cancelled your reservation and having found another place, as simple as that. I should have clarified this verbally to you when you HAD THE NERVE to mention it to me just upon arrival, versus trying to be nice ignoring it.
I don’t know what “all the people who entered the building wanted to open the door without problem” has to do it with my conditions. A composition deficiency there I guess.
Don’t blame me for the broken small piece of glass in the door of the building because that is something that I don’t have anything to do with. The super is the one in charge of the building, not me. And that is usually fixed quickly besides that can happen in any building anywhere in the world.
What precautions are you talking about to enter the building? You were given a key for the building upon check in and that is it. I didn’t mention anything else regarding getting into the building.
Nowhere in my listing do I mention that this is a modern building so that is something you came up with in your mind. All the pictures that I have in the listing, which are plenty, reflect exactly what the building looks like. It is an old building but for the most part well maintained and very comfortable.
All the guests that I have hosted so far and it’s been way too many of them have loved the area which is lively with tons of places to eat and/or get a drink and with 2 beautiful parks which is a luxury in NYC.
On a last note, I should say you I let you leave your stuff in the place until 7 pm for a later pick up, as you well stated, and you had THE NERVE (AGAIN) to open the room door way past check out time without at least knocking on it just to find me inside studying and thus invading my privacy. What manners are those and why you needed to open the room in the first place when you had already checked out.
Your poor punctuation just reflects your ungratefulness for the good night sleep and the cleanliness that I provided for the 2 of you.
Needless to say you are not welcome here ever!