4 гостя
1 спальня
3 кровати
1 ванная
4 гостя
1 спальня
3 кровати
1 ванная
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1 отзыв

Профиль пользователя Kiri
июль 2016
Nice place. At first we worried the place was going to smell bad or something since the surrounding area seemed dirty chinese country-ish (& they typically smell really bad), however, the smell was neutral. The scenery of mountains is bomb. They advertise with 2 pools, and you technically CAN swim in both, however one of them is more meant as show/a part of the building. They don't clean it regularly as they do with the smaller pool either; so it's only really the small pool you can swim in. It's not dirty however, the water is clear; however at the bottom of the pool you can se some dirt gathering. Nothing to scare off though. The water here is without chlorine too and come from the mountains directly to the pool. The service here is nice, they have a lot of workers at standby, and they really rally to make sure you're comfortable (coming with electric fans, setting up parasols, continuously asking if we wouldnt rather sit in the shade since it's cooler etc.). The food is okay, very different from the usual Beijing or Shanghai cuisine. The location is very remote however; it provides a lot of peace and quiet (which was very needed and appreciated in our case after a ton of travelling and hiking) but it's far from anything really; the prices at the hotel for everything is a bit pricier, however they have drivers, and a one-way drive to any place (we only went to central) is 15 RMB. Beware also; average taxi drivers might charge you off-count for getting here; we got charged 20 RMB to begin with and he added another 5 RMB for, legit, a 50meter drive extra down the road. We called the company and got in a good complaint, however could happen again. Always make the taxi-driver start the counter! Another thing: We actually got another room than what we ordered here, as somebody else booked the same room 2 minutes before us; they contacted us and we mutually arranged for a 2-bed room suite-ish room. It was fine and just unlucky that it happened that way. We however also requested to stay until approximately 2-3 PM the next day as out train left ZhangJiaJie 16.10, and we had nowhere else to go with all of out luggage really and they agreed to it upon booking and then again asking when we arrived for confirmation. The next day however while we were in-town to buy some stuff, we got a rush call that we had to pack up & leave before 12 PM because other guests had come to book the room and they had forgotten the request from us (?), and so we had to rush our shopping and get back in a hurry to pack all our luggage :/ The stay was nice without doubt and the service was super, however this kinda bummed us out and it put some stress on us (which was what we were avoiding).
Профиль пользователя 叶卷清风
Ответ от 叶卷清风:
Firstly, it's common that the customers should leave the hotel at 12:00 in China,especially in the tourism peak season in Zhangjiajie. Actually we meat that you should check out before 12 and I hoped you to get back earlier.And you can stay in our hotel for a rest whenever you want.We have the place to take a rest and for luggage storage whenever you need it. Anyway,this short reply with all of our apologies for causing trouble to you. Secondly , the swimming pool has been cleaned and your cousin and brother have seen that.The reason why it seemed not clean was that several days ago there was rainstorms in Zhangjiajie generateing the eruption of torrential (URL HIDDEN) you know ,the water was pumped from the mountain so that it would contain mud and silt.We should have explained that to you in advance. Thirdly,providing the drivers is to be more convenient to your trip and make sure you got the best (URL HIDDEN) the way,Tian's Resort is only several minutes by driving to Tian Men Moutain Forest National Park. It takes 8 minutes from our hotel to railway station and bus station; 5 minutes to (URL HIDDEN) has a panoramic view of the Tian Men Cave.
июль 2016

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Профиль пользователя 叶卷清风
爱旅游,爱 000 0 ,客栈,酒吧咖啡馆老板。
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