We thank you very much for this detailed feedback and we would like to reply to some of your comments:
- we do realise that because of warmer summers, the airco become a need despite its non ecological aspect. In 2017, we already equipped a part of the house and we plan
to install airco in the gite "Ventoux" for next season.
- you're right that the interaction between children and other guests is one of our concern: this is why we define on Airbnb an age limit during the high season. Nevertheless, we didn't complain at all about your boys who were very nice and polite. The only one request we did was about the pool, still in use at 9pm (house rules stating pool closure at 8pm)
- the rented accommodation was a self catered apartement, following the rules of a "meublé de tourisme" under the french law. It is right that this doesn't include "hotel like" service, as we do in our B&B rooms.
We like and are very open to help our guests in providing information, advices and solving any issues. For example, concerns about breakfast and smoker could have been resolved easily if known in time.