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Квартира целиком

COZY COVENT GARDEN FLAT - CLOSE TO TEMPLE

Профиль пользователя Paul
Paul

COZY COVENT GARDEN FLAT - CLOSE TO TEMPLE

4 гостя
1 спальня
2 кровати
1 ванная
4 гостя
1 спальня
2 кровати
1 ванная
ОСОБЕННОСТИ ЖИЛЬЯ
ЛифтЭто один из немногих вариантов жилья в данном регионе, имеющих это удобство.

1 full bedroom, 1 sofa bed in the living room, 1 full bathroom, fully equipped kitchen, sleeps 4 guests

This apartment is located in a residential building with 7 other flats (numbers 111-118 on our profile), all located in the same building. The flats are are furnished and decorated in the same manner. Please inquire for more information if you are traveling with a large group and would like to reserve multiple apartments.

Удобства

Лифт
Wi-Fi
Кухня
Кабельное ТВ
Сушильная машина
Место для работы на ноутбуке

Спальные места

Спальня 1
1 кровать Queen Size
Зоны общего пользования
1 диван-кровать

Правила дома

Курение запрещено
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 10:00

Доступность

13 отзывов

Точность
Общение
Чистота
Расположение
Прибытие
Цена/качество
Профиль пользователя Claudia
Claudia
Июнь 2018
Wonderful apartment, very clean and next to everything.. The only thing i didnt like was that i had to leave earlier than i expected (10 am).. but i would definitely go there again
Профиль пользователя Paul
Ответ от Paul:
Dear Claudia, we are glad you enjoyed the flat and its amenities. We are sorry if you found 10:00 departure time to be a little early but we like to ensure that we have enough time to clean and prepare the flat for the next arriving guests. Should you require more flexibility outside these hours, we suggest booking an additional night to allow you to arrive or depart at the time which best suits you. It was a pleasure to welcome you. We are happy your trip was a success and look forward to seeing you again. All the best until then!
Июнь 2018
Профиль пользователя Brandon
Brandon
Июнь 2018
This is a good value for such a great location in London, but there were some things that could be improved. It was a nice space and the description in the listing is accurate, but it could use a good cleaning. The floors are really dirty and would turn your feet or socks black a…
Профиль пользователя Paul
Ответ от Paul:
Dear Brandon, Thank you for taking the time to submit a review. We are glad that the apartment met your expectations and that you enjoyed the great location as well as the amenities. We are sorry to hear, however, that you encountered a few issues during your stay. We apologize that the level of cleanliness did not meet our own high standard and we have since implemented a checklist to tend to those little areas that we may sometimes miss. If for any reason we seemed unapproachable, we apologize. With a quick phone call or email, we could have easily addressed the cleaning issue and assured a more comfortable stay for you. We can assure you that all of these minor issues have now been fixed, kettle replaced. We hope that experience has not affected your overall opinion of us and we would like you to know that you will always be welcome to stay in any of our flats, in addition to being entitled to special discounts in the future for returning guests. We wish you all the best until then.
Июнь 2018
Профиль пользователя Lisa
Lisa
Март 2018
Pros: good location, friendly communication, clean apartment, good cost Con: We had no hot water or heating for the majority of our stay in the middle of winter, which meant sleeping in winter coats and no showers. Kind of ruined our entire trip when we were there for a busy wo…
Профиль пользователя Paul
Ответ от Paul:
Dear Lisa, thank you very much for writing a review regarding your recent stay with us in London. While we are glad to know you enjoyed the great location and cleanliness of our flat, we are sorry you were disappointed with other aspects of your stay. We arranged for a technician to come for the hot water issue as soon as you reported it to us and had it fixed within 24 hours. We are sorry about the misunderstanding for the request for additional toilet paper, as it is not the technician who manges this. Typically there are extra rolls in the bathroom cabinet and we do apologize if this was not indicted to you. and we would be grateful to be given a second chance to host you in the future. You will, of course, benefit from a returning guest discount. If you wish to discuss more, please do not hesitate to reach out. We wish you all the best.
Март 2018
Профиль пользователя Hashem
Hashem
Сентябрь 2017
+ Pros: Location is really great, the apartment was very clean with sheets and towels available. - Cons: communication with the local site Manager: our reservation was in August and it was super warm at that time, he promised us with fans, and we never got them as he kept sayin…
Профиль пользователя Paul
Ответ от Paul:
Dear Hashem, thank you for taking the time to submit a review. We are pleased to know you enjoyed the great location and cleanliness of the flat. We are truly sorry about the communication issue surrounding the delivery of the fans. Our provider was out of stock during the heat wave in August and we delivered new fans as soon as we could. We are glad to tell you the flat is not equipped with fans to keep cool in the summer. We hope you'll give us a second chance to host you in the future, perhaps during the fall or winter when the temperatures are a bit lower. All the best until then.
Сентябрь 2017
Профиль пользователя Harshita
Harshita
Август 2017
Beautiful location, spacious apartment, great quality, clean flat. Very accessible by transit and close to all major attractions. Comfortable for 4 people. The host could have been more responsive as many of our messages were unanswered. Additionally, we had to buy our own toile…
Профиль пользователя Paul
Ответ от Paul:
Dear Harshita, thank you for taking the time to submit a review in regards to your recent stay with us in London. We are happy to know you enjoyed the great location in London. We are sorry you felt we were not communicative enough. After your booking was confirmed, we sent you a message with the phone number to use for any questions or concerns before or during your stay. . If for some reason we seem unapproachable, we apologize, as when something is missing in the apartment, we can usually fix it with a quick phone call or email so you can keep enjoying your time in the city. We hope you will give us another opportunity to welcome you again in the future. Best wishes until then.
Август 2017
Профиль пользователя Liisa
Liisa
Август 2017
We really enjoyed the whole stay. Appartment was perfect, clean, spacious, equipped, perfect location. Overall really successful trip!!
Профиль пользователя Paul
Ответ от Paul:
Thanks for the nice review, Liisa. We are glad you enjoyed the location and apartment. We appreciate you recommending us to friends and family and look forward to welcoming you back again one day so we can provide you with special rates for returning guests. Until next time!
Август 2017
Профиль пользователя Mark
Mark
Май 2017
Good flat clean and I would use it again ?
Профиль пользователя Paul
Ответ от Paul:
We are glad you enjoyed the central location of the flat as well as its amenities and cleanliness. We appreciate you recommending us to family and friends and look forward to hosting you again in the near future (you'll receive a special discount for your second visit). All the best until then, Mark!
Май 2017

Хозяин Paul

Лондон, ВеликобританияНа сайте с октябрь 2011
Профиль пользователя Paul
1748 отзывов
1 рекомендация
Проверено
Hello! My name is Paul, I work in financial markets however I also enjoy all things creative! I take great pleasure in being able to share the wonders and hidden treasures of Paris and London with you. Please always message me to confirm availability before you make a reserva…
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Время ответа: в течение дня
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