Thank for 5 days of cold water shower.
The guy Omar has chosen not to answer
telephone, mails and SMS.
Before coming the communication was a little difficult but still exists.
After arriving in Roma, it was completely cut.
I arrived without instructions and since the front door was opened, I got to the fourth floor. The ring bell was out of function and I had to knock the door.
Good luck a receptionist was there.
The lady is helpful but helpless since she could not fix my problems:
1. Safety box out of function
2. No hot water for 5 days.
She also add a paiement of 4 Euros/day for residence tax, which was not said before.
In spite of this, the room is nice, quiet, close to Termini and with an excellent WiFi. It's really a shame that the owner behaves like that.
So I will not recommend this location.
Imagine the problem if your flight is delayed and you cannot contact anyone.
And if you have any problem, no one will answer. Finally I was lucky.