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Private villa with beautiful view

Профиль пользователя Sebastien
Sebastien

Private villa with beautiful view

6 гостей
3 спальни
3 кровати
2 ванные комнаты
6 гостей
3 спальни
3 кровати
2 ванные комнаты

3 bedrooms private villa located in south-west of Bali near the peaceful balinese village of "Umalas" blessed with beautiful view, only 5 - 10 min from the trendy Seminyak area.

Удобства

Кухня
Wi-Fi
Утюг
Бесплатная парковка
Фен
Кабельное ТВ

Спальные места

Спальня 1
1 сдвоенная кровать
Спальня 2
1 сдвоенная кровать
Спальня 3
1 сдвоенная кровать
Зоны общего пользования
1 диван

Правила дома

Курение запрещено
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 12:00

Доступность

2 отзыва

Профиль пользователя Petr
Petr
ноябрь 2017
if you want to spend your holidays in villa where stuff stealing money from broken safe and owner ignore you and don ´t want to help... this villa is best choice....
Профиль пользователя Sebastien
Ответ от Sebastien:
Dear Petr, Thank you for your feed back. For information, we're a professional company doing villa management in Bali since more than 10 years. Regarding your report, we immediatley answered you. We remind you that our 3 bedrooms are all equipped with safety box and we recommend our guests to keep their valuable items or money in the safety box at all time. You answered you didn’t use the safety box. We remind you that the villa owner is not responsible for any loss or personal missing valuable or money. You’ll find the same regulations everywhere in hotels, villas worldwide. You answered you didn’t mind and you want your money back (around 300 usd missing in differents places). After doing investigation with our staff, we invited you to do a report to the police but you refused. From our side, we trust our 2 staff. We are working with them since 7 years and we never had any problems. People can read all the previous comments about the villa and do their own interpretation of the villa management and professionalism. We don’t understand why you do false accusations on public ? We were very concerned with your report and we took this problem very seriously. We did a report immedialty to Airbnb who also recommand you to do a report to the police. As planned, our villa manager went to the villa at 8am to meet you but you were locked in your bedroom and you didn’t reply. Your friends knocked at your bedroom but you didn’t show off. From our side, we considered this problem closed as you didn’t even show off while our villa manager was waiting for you. Sorry but you just asked money (around 300 usd) like that without any proves. We just want to tell you that false accusations and defamation are considered as a crime and punishable by law...
ноябрь 2017
Профиль пользователя Malaika Vera
Malaika Vera
август 2016
Great neighbourhood, lovely view for sunrise espeacially, good pool and nice small garden and villa was comfortable and we enjoyed our stay, the general cleanliness was not up to our standard but this was discussed with the manager and their new cleaner was given more instructi…
Профиль пользователя Sebastien
Ответ от Sebastien:
Thank you for your message, I am sorry you have been subjected to such a frustrating problem. As soon you informed us, we have spoken with our villa attendant and have instructed her to improve over your stay. I extend my own apologies for the inconvenience this problem has caused you. We pride ourselves on responding to customers' concerns very quickly. I wish you an enjoyable holiday season with your family. We pride ourselves on responding to customers' concerns very quickly. I wish you an enjoyable holiday season.
август 2016

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Хозяин Sebastien

Бали, ИндонезияНа сайте с март 2015
Профиль пользователя Sebastien
31 отзыв
Проверено
Me and my wife have been lucky to host some really lovely people since 2005. Our company is specialised in the management and marketing of Private Villas on Bali. Our staff will make your stay as enjoyable as possible. My wife is balinese and speak perfectly english, me or…
Языки: Bahasa Indonesia, English, Español, Français
Частота ответов: 100%
Время ответа: в течение часа
Общайтесь только через AirbnbВ целях безопасности никогда не переводите деньги и не общайтесь за пределами сайта или приложения Airbnb.

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Прибытие

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