Had you taken the time to read any further than the Title block, you would have seen that the listing is very specific about sleeping arrangements and what we advertise as a “3rd” bedroom option and also our recommendations for a renting a 4x4 and distances to attractions.
“This cheerfully decorated 2+ Bedroom home, sleeps up to 7 and has large picture windows, filled to the brim with breath taking panoramic views! Accommodates up to 7 persons plus a crib. We have 3 very comfy conventional beds in 2 bedrooms and true to the founding concept of Airbnb, we even have a Deluxe Queen Airbed, that can be set up in the Sun Room as a 3rd bedroom!”
The Sun Room has curtains and while it is not a private space, it certainly has room for the Queen airbed. We have hosted groups of 7 guests many times and nobody has ever complained about having to fold up a table, if indeed they deemed it necessary.
The couple, who actually checked-in first, accepted and approved the sleeping accommodations and there was no further complaint or discussion about it and she was the only one who communicated with me. And even that was done via text, even though I literally live next door and there is a phone in the house. By your own admission, you said the house was very comfortable since there were only 5 people who came. So I am not sure why this was even an issue in your review.
As for our Location & Distances: It is only a 5 minute drive from Encantada to most of the attractions, like zip lining,and hiking. There are also several restaurants and markets nearby as the house is only 1 km from the village. Hot Springs and someother activities are indeed farther away. The listing is specific about it being a 3.5 hour drive from San Jose to the house and that public transportation is very difficult. At the time of your reservation, we gave specific suggestion that you should plan to rent a 4x4 SUV. You never responded to any of my communications and with less than 24 hours to check-in you finally contacted me in a panic, about how you should get here. Rather than using the telephone portion of your phone to actually speak with me, you chose to use a texting app. Our conversation was very short and soon I was communicating extensively with other people in your party also via text, all expecting me to step in and assist in arranging last minute transportation for 6 people, all arriving at the airport at different times and even as late as 11pm! Some of your group arrived at check-in time by Uber, and later that night, another arrived by Taxi and while going against my strong advice that you should stay in San Jose overnight, you chose to rent a car and drove here, in the middle of the night. This was a dangerous option.
I never actually had the opportunity to meet you, since you did not arrive until 5am, the next day and then of course you were out doing activities, well into the evening. You had also opted for self check-out, and your group was gone by 7am. Lynette sent me a text saying goodbye and thanking me for all my help, she said that the group had enjoyed their stay, so in the end, I was a bit shocked by your critical review. I am sure that your lack of planning and unpreparedness for this trip, played a big role in your apparent frustrations.