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Rio Lodge on the Guad - GREAT RIVER ROAD LOCATION!

Профиль пользователя Kara
Kara

Rio Lodge on the Guad - GREAT RIVER ROAD LOCATION!

11 гостей
3 спальни
6 кроватей
2 ванные комнаты
11 гостей
3 спальни
6 кроватей
2 ванные комнаты

Providing a private, riverfront location on the Guadalupe River, this home is sure to please!

W.O.R.D Permit #L1374

Удобства

Кондиционер
Кабельное ТВ
Сушильная машина
Предметы первой необходимости
Отопление
Телевизор

Правила дома

Курение запрещено
Время прибытия: с 15:00 до 00:00
Выезд до 11:00

Доступность

7 отзывов

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Профиль пользователя Martin
Martin
Август 2018
the house all around was great location. big problems we had: was absolutely no water pressure in master bedroom shower, I barely was able to get soap off myself and definitely couldn't wash my hair. kitchen had minimal water pressure too. the sofa bed mattress had so many stain…
Профиль пользователя Sandra
Sandra
Июнь 2018
I very rarely write negative reviews but in this case, I feel it necessary for others to see what I experienced and they can then make their own determination. FYI...please read below for the rat situation. The entire place was "picked up" but it certainly wasn't as clean as I ha…
Профиль пользователя Kara
Ответ от Kara:
Hi Sandra, We certainly appreciate your feedback. We strive to ensure our customer service standards exceed expectations, and as soon as you made us aware about the issue you were hearing in the attic, we immediately sent out Wildlife Control to address what was going on. They came back the following day to take care of the issue, and we refunded you for one full night for the inconvenience with our sincerest apologizes. We can not supply salt and pepper (or any seasonings) due to the fact that they are not completely enclosed containers. We also can not control the fact that there are flies outside, as it is a house that sits right on the river. We had also offered to send cleaning out right away to address any interior issue you thought may have been needed, and we sent out maintenance immediately to power wash the exterior patio and picnic table. We truly strive to ensure every single guest enjoys their stay at all of our properties, and we are available 24/7 for any issues that may arise, as you can see in our constant efforts to make your stay more enjoyable, along with a one night refund.
Июнь 2018
Профиль пользователя Clint
Clint
Март 2018
Great for large families like ours. We lost track of how many fish we caught right off the back yard. We will be back for sure.
Профиль пользователя Reba
Reba
Сентябрь 2017
Perfect for a family- and pet-friendly weekend right on the river. Loved staying here!
Профиль пользователя Morgan
Morgan
Апрель 2017
Place was a really nice location. Enjoyed it.
Профиль пользователя Chris
Chris
Ноябрь 2016
Awesome location on the river! Beautiful place, clean and with comfortable beds. Communication about the stay was excellent. Cellular service with some carriers was a problem but we got around it with the wifi. Thanks for everything and we'd love to come back in the summer!
Профиль пользователя Cheri
Cheri
Июль 2016
The home was perfect!!!! Thank you so much for the fantastic week. Everyone was so helpful including the owner. This was a great getaway for a much needed vacation. Thanks again

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Хозяин Kara

Кайл, Техас, СШАНа сайте с май 2013
Профиль пользователя Kara
759 отзывов
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I am a vacation property manager in New Braunfels, TX! I strive to ensure that we exceed your expectations as far as customer service, accommodations, and a vacation you will not forget!
Частота ответов: 96%
Время ответа: в течение дня
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