We wanted to stay soft in our review of Tiffany but after reading her own review we have to put frontly what we really think about her behaviour.
First of all, they wanted to get access to our flat everytime they needed with no consideration of our private life. The two little girls were yelling and screaming all the time, and especially at night, they were overexcited and they could be heard from the lobby of the building. Therefore, it was not possible to sleep at night.
They asked us for special services such as information about nightclubs, which we provided after some research and brought them upstairs. At that time we discovered how dirty the flat was. There was butter and cheese spread over the carpets, all the games of kids were spread over the whole flat, the towels were so dirty that they had to be washed twice to take off the dark marks on them. So yes, we had to come over to clean almost everyday because it was a terrible mess that we had never seen so far.
We put at the disposal of our guests the list of the internal rules (that are also stated on Airbnb website) and, unfortunately, we must aknowledge that they were not respected by Tiffany.
We never said it was an independent flat. Airbnb classification does not allow the distinction between "independant flat" and "part of a flat". We insist in the description on the fact that there is no kitchen but we suppose that Tiffany hasn't read a word of the description.
This is not a hotel and we do not have to provide individual beauty products, nor food or beverages. As an extra service we provide free beauty products and breakfast products but we will never provide breakfast in bed!
We authorized Tiffany to make an early check-in and when Tiffany left, she was late and had ordered no taxi, so we kindly ordered taxis in emergency.
She is the kind of guests that would make the whole Airbnb system disappear because we consider thatTiffany has no respect for the host, which is not the philosophy or Airbnb. She considered us as her servants and we are totally disgusted by her lies. Not only we don't recommend them but we suggest that they be ousted from the Airbnb system because they are polluting the network.